Privacy Statement

You have been detected as being from. Where applicable, you can see country-specific product information, offers, and pricing.

We have redirected you to an equivalent page on your local site where you can see local pricing and promotions and purchase online.

KeyboardALT + gto toggle grid overlay

What information does Autodesk collect about you?

How does Autodesk use the information it collects about you?

How does Autodesk disclose your personal data?

How does Autodesk protect your data?

How do you access update, download, and delete your personal data?

What are Autodesks storage and data retention practices?

Does Autodesk transfer your personal data across national borders?

What are Autodesks marketing and advertising practices?

How does Autodesk protect children and student data?

Is the personal data you give us ever displayed publicly?

Will this privacy statement change?

Who can I contact with questions or concerns?

Protecting your privacy is important to Autodesk. This Privacy Statement explains our global practices regarding the collection, use, and disclosure of your personal data, through the use of all of our websites, products and services (applications).

Some of our applications may display supplemental privacy notices that we share so you can make informed choices at the time you review the notices. For example, you may see a notice explaining a data collection program in an application, and your choices for participating.

We collect information that identifies you, including your name, surname, and contact information, such as your address, email address and telephone number, when you:

We collect additional information to inform your specific use of our applications. This includes your language preferences, the date of your birth, the name of your employer and your job title.

After you have created an account or registered for an application, we collect additional information, which may include:

Your subscription plans and payment information

Details about the applications that you purchased or have expressed interest in

Records of our interaction with you, where appropriate, such as service records, correspondence, details of complaints and their resolution

Content you submitted to us, such as comments you posted in our forums

When you make purchases through our websites, we use payment processors (Digital RiverBlueSnapPayPalStripe) and do not store credit card or other financial information (other than confirmation that payment in a certain amount has been made). We collect contact information from you that we pass through to the payment processor to facilitate the transaction. For more information you can contact our providers as set forth in their privacy notices.

Information we obtain from your use of our applications:

We collect information about the applications that you use and how you use them. We use this information to support our legitimate interest in improving your experience, and building better online, mobile, and desktop applications.

We collect device-specific information, like unique device identifiers, operating system, and the type of device you use.

We collect information about how you use our applications. This includes your product ID, license information, which applications you use and for how long, your city and country from your IP address, and information about your browser.

We have pages on social networking platforms, such as Facebook, LinkedIn, or Twitter, where you can visit and communicate with us.

Our applications also include buttons, tools, or content that links to another companys services. We collect information about your use of these features through Autodesk Analytics tools and third-party analytics tools.

If you use an Autodesk application that contains plugins, information can be transferred directly from your device to the social networking provider. We have no influence on the data collected by the plugin. If you are logged in to the social network, a link can be established between your user account there and the use of our application.

If you interact with the plugins, for example by clicking on Like, Follow or Share, or by writing a comment, this information may automatically appear in your profile on the social network. Even if you are not logged in, the plugins may send your IP address to social network providers. Please note this when using our applications.

When you connect to a social networking service on a device that is also used by others, these other users are able to see information that is stored or displayed in connection with your profile on the social networking service page.

We collect and track data on technical errors that may occur when you use our applications, if you choose to send the relevant report to us in each case. Before the report is sent to us, you will be told what information will be collected and how it will be sent to us.

We collect information that may identify you to your system administrator in connection with the automatic update process, to help your administrator determine what updates you need. This information includes your user login name, and your computers name or description.

Autodesk uses cookies (small text files stored by your web browser when you use websites) and related technologies, such as pixels and beacons (Cookies) to collect and store information when you visit our websites and use our applications.

We also use Autodesk Analytics programs and third-party analytics tools, such asGoogle Analytics, to help us understand how you use our website and applications.

To learn more about analytics within our websites and applications, see ourCookie Statement.

With the exception of information essential to operate our services as described in our Cookie Statement, whether we collect this data is up to you. You can change your mind at any time by going into your Settings within the application, as well as here. Please keep in mind that you may also need to clear your Cookies on each browser on each device.

We associate any data we collect as set forth above with your personal account.

Information we collect from other parties:

To help keep our databases current, and to provide you with more relevant content, experiences and offerings, we combine your personal data, as described above, with information from public sources and other companies (such as our channel partners [resellers], business contact databases, and enrichment service providers), in accordance with applicable law.

These sources can tell us about the company size and industry of our business customers and also help us maintain the accuracy of our databases.

We use your personal data mindfully, and in useful ways, including:

To validate your identity, to the extent necessary to perform our contract with you

To deliver you services, products, support, or information you have requested about your application, to the extent necessary to perform our contract with you

To send you important information within the scope of our contract with you

To send you other information you requested, like when someone has liked one of your posts, to the extent necessary to perform our contract with you

To send you other special offers, promotions, newsletters, surveys, or other information that you have consented to receive, as long as you want them

To support our legitimate interest in gaining a better understanding of our applications, so we can improve them and your experience

To correct problems in our applications, as necessary to perform the contract we have with you

To support our legitimate interest in making our ads more relevant to your interests

To support our legitimate interest in using automated systems to analyze your data using machine learning and advanced analytics to improve our applications

To pursue our legitimate interest in preventing and reducing fraud and software piracy

As further described in your applications, such as in a supplemental notice, or in our About Boxes (available via Settings in your application)

Unless otherwise indicated, there is no statutory or contractual requirement for you to provide this data. If you do not provide this data, we might not be able to provide our services to you.

To provide you the best services we can, we work with other service providers. These companies are located all over the world, and we require them to protect your privacy. They are not authorized by us to use your personal data for their own purposes. Our service providers include companies we use for:

We may disclose your data in the following circumstances:

To our service providers for the purposes indicated in this Privacy Statement. We do not disclose your personal data to them for their own purposes.

To our channel partners (resellers), who are not service providers, for the purposes indicated in this Privacy Statement

When we are required to do so by law, such as to respond to a subpoena or a court order

When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud or software piracy, defend ourselves against attacks, or protect the rights, property, and safety of Autodesk, our customers, and the public

If we merge with another company, or if we sell or reorganize part of, or all of our business, assets, or stock (including, if we file for bankruptcy). If this happens, your data will likely be transferred to the other company.

When the data can no longer identify you. This can happen through aggregation, where your data is combined with other data to become a statistic.

We use a combination of reasonable physical, administrative, and technological controls to protect your data from unauthorized access or malicious actions. For more information about our security practices, please visit theTrust Center.

We limit the access employees, contractors, and agents of Autodesk have to your personal data to those who need to know this data to perform their assigned functions and develop or improve our products and services.

We have processes in place to maintain accurate, complete and up to date data. You have the right to access, update, delete, receive a copy of, or restrict our use of your personal data. When we process personal data based on your consent, you have the right to withdraw consent any time.

To perform these actions, log-in to your account to manage your personal data and content using our applications and services. You can also delete your personal data and close your account. We may retain certain data about you for legal and internal business purposes, such as fraud prevention, in accordance with applicable laws.

To request a copy of the personal data in your account, pleasesubmit this form. When you contact us to assist you, we will ask you to validate your identity before fulfilling your request. If you have any questions, pleasecontact us.

We store your personal data and content on our servers, and the servers of our service providers. Because we and our service providers maintain servers in global locations, your personal data may be transferred across national borders and stored outside of the United States.

We will retain your personal data for as long as necessary to provide you with the applications you are using, and as needed to comply with our legal obligations.

Because we are a global company, we transfer your personal data across national borders to other countries, in compliance with the laws that apply to that data.

When your data is transferred from one of our entities in the European Economic Area (EEA) to the United States, or another country outside of the EEA, we rely on one or more of the following legal mechanisms which provide appropriate safeguards for the transfers: the EU-U.S. Privacy Shield, Swiss-U.S. Privacy Shield, and Standard Contractual Clauses.

To learn more about Autodesks Privacy Shield Certification, please read ourPrivacy Shield Notice.

Our websites and applications may feature ads for other companies products and services, as well as ads for our own applications.

We work with one or more advertising networks, which are our Ad Partners, who use Cookies or other technologies to collect information in order to serve you ads and help us track results. Such information may include the websites you visit, the mobile apps you use, the preferences you may provide us as your application provider, your IP address, your device ID, and information about your browser. This information is used to display appropriate advertising in mobile apps and websites that you visit, to calculate and control the number of unique and repeat views of a given ad, deliver ads that relate to your interests and measure the effectiveness of ad campaigns. This processing is in our legitimate interest.

Our Ad Partners deliver ads for us and may combine the information collected or obtained from us with other information they have independently collected from other websites and/or other online or mobile products and services relating to your browsers activities across their network of websites.

To opt out of the use of your information by Ad Partners, use theDigital Advertising Agencies AdChoices Tool. If you delete all cookies, use a different browser, or use a different computer, you will need to use the tool again to renew your opt out choice.

You can also change your marketing preferences for our websites here.

Some web browsers may transmit do-not-track signals to websites with which the browser communicates. Autodesk currently does not take action in response to these signals.

At Autodesk, we care deeply about childrens privacy and protecting their data.

Many of our applications, and features are made for the general public, and are designed for adult users. We do not knowingly collect personal data from children in connection with those websites, products, services, and features that are made for the general public.

Other applications and features are appropriate for use by children, and ourChildrens Privacy Statementapplies to the personal data collected from those applications. If there is a conflict between our Childrens Privacy Statement and other sections of our Privacy Statement, this Childrens Privacy Statement sets the standard for how we treat childrens personal data.

For more information, please refer to ourChildrens Privacy Statement.

As always, we urge you to be mindful when deciding to disclose personal data, including on our applications and websites. There are various places within our applications and services that allow you to post content, including comments and likes.

In some cases, you can limit who can view or access the information and content you post. In other cases, the information and content might be available to registered members of the application or website, or even to the general public. Your name, user name, profile image, or email address (particularly if this is your user name) may be posted along with any message or other content you post through some of our applications and websites.

If you are posting information you do not want to be disclosed publicly, make sure you are using a website or application that allows you to control who sees information you have posted.

If and when the way we treat your personal data changes, we will make sure to let you know by updating this Privacy Statement. When we change it, we will make it clear at the top of our Privacy Statement, and we will tell you when we last updated it. If we have your email address, we will also send you a notice by email regarding the update.

If you want to contact us, please use the following contact information. When you do so, please tell us the name of the website or application about which you are contacting us:

To contact our data protection officer, please use the following contact information:.

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have a right to lodge a complaint with thedata protection authority of the United States of Americaand/or with a competent European supervisory authority.

Autodesk is a leader in 3D design, engineering and entertainment software.

Autodesk is a leader in 3D design, engineering and entertainment software.

PG Global Consumer Privacy Policy

We work hard to build and maintain a relationship of trust with you. So, when it comes to handling your information, we do so carefully and sensibly, and in ways that live up to that trust. This policy lets you know how we do that, including what information we collect, how we use and protect it, and how you can decide what we do with it. Our goal is to help you understand how we use your information to improve our content, products, advertisements, and services.

Information we collect when you contact us, visit our sites, use our mobile applications or services, use our products or devices, or view our advertisements

Information we get from other companies who have obtained your consent to share or sell it or have ensured that other companies from whom they have received your information can share it with them and, in turn, with us and/or other companies

Information we get from other companies when you visit their websites

We may combine any and all of this information to help create better products, services, and consumer experiences.

how and when we share your information

When we have your consent, with our carefully selected partners so that they can send you offers, promotions, or ads about their products and services we believe you may be interested in

With other companies we hire to help us run our business

As part of a sale of a P&G brand or business to another company

To help us protect our rights or property, e.g., fraud prevention or information security

When required by law or government authorities

You can tell us how we can use your information by clicking on the links below:

If you live in the EU, you have certain personal data rights, including to access what personal information we have about you, make corrections or updates to it, tell us to delete that data, or receive a portable copy of that information. These rights dont apply in all situations. Please click the links below to:

We collect information about you in many ways from many places. Some of the information we collect may include personal information that can be used to identify you; for example, your name, email address, telephone number, or postal address. In some countries like those in the EU, things like IP address or cookie and mobile device identifiers may also be considered personal information.

Please note: We may combine all of the information we collect about you to give you better products, services, and user experiences.

you provide it to us.You give us your information when signing up for an account on our websites or in mobile apps or by calling or emailing us. We may ask for things like your name, email or home address, date of birth, payment information, your age, gender, the number of people in your family, and the way you want us to send you information about our products and servicesfor example, to your home address, email address, or by texting you.

from sites and emails.We may use technologies that automatically collect information when you visit our sites, view our advertisements, or use our products or services. For example, we use cookies (a tiny file stored on your computers browser) to tell us what browser and operating system you are using, your IP address, web pages you visit, links you click, or whether you have or have not opened an email from us.

from mobile applications and internet connected devices.To give you the best possible user experience, we may use technologies that collect information from your phone when you use our mobile apps or from smart devices in your home. You consent to do this when downloading the app or installing household internet connected devices. This information could include your mobile phone or other device advertising ID, information about your phones operating system, how you use the app or device, and your physical location. You will get a pop up notice on your phone or device that gives you the option to accept or reject allowing us to know your precise geolocation (exactly where you are standing or where you are accessing the internet).

from other places.We may get information that other companies share with or sell to us. For example, you may have given consent for another company to share your personal information with us when you signed up for telecom services or a retailer loyalty points program. We may also collect information from places that you know everyone can see, such as from internet postings, blog entries, videos, or social media sites. We may also receive information from other companies who are in the business of collecting or aggregating information about you sourced from publicly available databases or from consent you have given to their use and subsequently our use of your information. This might be information about your income level, age, gender, number of people in your family, and products you have bought on the internet or from stores in your neighborhood.

We use your information to help us meet our purpose of touching and improving the lives of people like you every day around the world. We use your information to respond to your questions or requests for information, send you products or samples you have requested, help you manage your P&G site or app preferences, allow you to enter our contests or sweepstakes, or process your payment for the products you buy from us. We may also use your non-personal information (e.g., purchase data, sample requests, etc.) in consumer research or analytics (or personal information when you have consented to participate in such research) to learn more about what consumers want so that we can make new products or improve the ones we already have.

Another way we use your information is to make sure that what you hear from us is relevant and useful to you as an individual. For example, we may send you information about Gillette® products if you have shown interest in our shaving products by visiting . When we do this, we will use your information a cookie ID or device ID — to limit the number of times you see the same advertisement from Gillette. We want you to hear from us about the products you use and love without you hearing the same message over and over again.

We may also use aggregate information from many people without identifying any individuals to better understand how our websites are being used or to study consumer habits so that we can make products and offer services that meet the needs of all consumers sharing some of the same things in common. For example, we can learn a lot about consumers who are new parents reading our baby product websites, so that we can better serve new parents everywhere with the products and services they want. Use of such non-personal information in this way helps to safeguard your privacy. We will always try to use non-personal information whenever possible for this reason.

To further protect your privacy, we will also use the least amount of information we can to accomplish the task at hand, put measures in place to prevent mixing information in ways that would allow cookie and device IDs to specifically and directly identify you (e.g., by name), and delete your information when we no longer need it for our business purposes.

We respect your personal information and take steps to protect it from loss, misuse, or alteration. Where appropriate, these steps can include technical measures like firewalls, intrusion detection and prevention systems, unique and complex passwords, and encryption. We also use organizational and physical measures such as training staff on data processing obligations, identification of data incidents and risks, restricting staff access to your personal information, and ensuring physical security including appropriately securing documents when not being used

with other companies.When we have your consent, we may share your information with select partners so they can send you offers, promotions, or ads about products or services we believe you may be interested in. For example, people who receive P&G emails from our diaper brands such as Pampers® may also consent to hear about baby formulas made by other companies. We do not sell your personal information to marketers outside of P&G. We may share information that does not personally identify you with other companies for any purpose.

with service providers.We may need to share your information with companies who help us run our business, including hosting our sites, delivering our emails to you, analyzing the data we collect, and sending you the products and services you requested. We share only the personal information needed for these companies to complete the tasks we request. They are required to protect your information in the same way we do and will not share it or use it for any other purpose.other situations.If a brand or one of our businesses with which youve shared personal data is sold to another company, your data will be shared with that company. As a result, your account and the personal data in it will not be deleted unless you tell the brand or new company that you want it deleted. We may also share your information with companies who help us protect our rights and property, or when required by law or government authorities.

marketingYou can tell us to stop sending you email and text messages by following the opt-out instructions sent with these communications. You can also choose to stop receiving marketing email, SMS, or postal mailings byclicking here. While we will honor your choices, we may need to keep information to do so. For example, if you tell us to stop sending marketing emails, we will need your email address on file so that our systems remember that you no longer wish to receive marketing communications to that email address.accountsDepending upon the country where you registered, your P&G account may offer the ability to access your information and make updates to or delete your data. If not, you canclick hereto make a request.

european union residents.If you live in the EU, you may access the personal data we hold about you, request that inaccurate, outdated, or no longer necessary information be corrected, erased, or restricted, and ask us to provide your data in a format that allows you to transfer it to another service provider. You also may withdraw your consent at any time where we are relying on your consent for the processing of your personal data. And you may object to our processing of your personal data (this means ask us to stop using it) where that processing is based on our legitimate interest (this means we have a reason for using the data). If you would like more information about data protection and your personal data rights in general, please visit the European Data Protection Supervisors site at If you are not happy with our response to your requests, you may lodge a complaint with the data protection authority in your country. Please select from the following options to make your request:

general requests. To make a request with respect to personal data used for marketing, which would include for example information you provided us as you registered through one of our websites or apps, please contact ushere.

media advertising. To make a request with respect to personal data used for advertising, which would include for example information we may have about you at a cookie or device ID level and which we use to provide you with relevant ads, please contact ushere. There may also be data associated with your cookie or device ID in our demand-side (or ad-serving) and ad verification partner platforms. For that data, please seehereandhere.

consumer research. To make a request with respect to personal data we may have as part of your participation in one of our research studies, please see the contact information provided on your consent form or call or visit your research center.

dental professionals.If you are a dental professional and have provided your information to us as part of one of our professional outreach programs, including through please contact us through the appropriate country numbers and email addresses listed below.

Cookies are small files sent to your computer as you surf the web.  They store useful information about how you interact with the websites you visit.  Cookies do not collect any information stored on your computer or device or in your files.  Cookies do not contain any information that would directly identify you as a person.  Cookies show your computer and device only as randomly assigned numbers and letters (e.g., cookie ID ABC12345) and never as, for example, John E. Smith.

We use cookies for a number of reasons, such as:

to serve you with relevant advertising

to learn more about the way you interact with P&G content

help us improve your experience when visiting our websites

to remember your preferences, such as a language or a region, so there is no need for you to customize the website on each visit

to identify errors and resolve them

to analyze how well our websites are performing

These are the types of cookies we use:

Webpages have no memory. Session cookies remember you (using a randomly generated ID like: ABC12345) as you move from page to page so that you dont get asked to provide the same information youve already given on the site. For example, session cookies are extremely helpful when shopping onlinewithout them the items you place in your shopping cart would disappear by the time you reach the checkout! These cookies are deleted as soon as you leave our site or close your browser.

Persistent cookies allow sites to remember what you prefer when you come back again. For example, if you choose to read the site in French on your first visit, the next time you come back the site will appear automatically in French. Not having to select a language preference every time makes it more convenient, more efficient, and user-friendly for you.

These cookies can be used to learn about what interests you generally might have, based, for example, on the websites you visit and the products you buy. This can also help us infer things about you such your age, marital status, and how many kids you may have. That data allows us to send you ads for products and services that better fit the things you like or need. It also allows us to limit the number of times you see the same advertisement.

These cookies tell us how our websites are working. In many cases, we use Google analytics cookies to monitor the performance of our sites. Our ability to use and share information collected by Google Analytics about your visits to our sites is restricted by theGoogle Analytics Terms of Useand theGoogle Privacy Policy.

How you can control cookies.You can set your browser to refuse all cookies or to indicate when a cookie is being sent to your computer. However, this may prevent our sites or services from working properly. You can also set your browser to delete cookies every time you finish browsing.

Beacons send one-way signals to mobile apps you install on your phone over very short distances to tell you, for example, what products are on-sale as you walk through a store. Beacons only talk to your device when you get close enough and after you have given consent within the mobile application associated with a particular beacon. In turn, apps may provide us location information to help customize advertising and offers to you. For example, when you are near a beacon in the skin care section of a supermarket, we may send you a $4 off coupon.

These are small objects embedded into a web page, but are not visible. They are also known as tags, web bugs, or pixel gifs. We use pixels to deliver cookies to your computer, monitor our website activity, make logging into our sites easier, and for online marketing activity. We also include pixels in our promotional email messages or newsletters to determine whether you open and act on them.

mobile device identifiers and SDKs.

We use software code in our mobile apps to collect information similar to what cookies collect on the internet. This will be information like your mobile phone identifiers (iOS IDFAs and Android Advertising IDs) and the way you use our apps. Similar to cookies, the device information we collect automatically as you use our apps will never identify you as a person. We only know a mobile device as randomly assigned numbers and letters (e.g., advertising ID EFG4567) and never as, for example, John E. Smith.

We may receive information about your exact location from things like global positioning system (GPS) coordinates (longitude and latitude) when you use our mobile apps. You will always get a pop-up notice on your phone or device asking for you to accept or reject allowing us to know exactly where you are in the world. You should understand that we will not always ask for consent to know generally that you are in a broader city, postal code, or province. For example, we do not consider it to be precise location if all we know is that you are somewhere in Manila, Philippines.

When you visit our partner sites, we can show you ads or other content we believe you would like to see. For example, you may receive advertisements for Tide® laundry detergent if we notice that you are visiting sites that sell childrens clothing or school supplies. And from that information we may conclude that you have children and therefore could well be interested in a powerful laundry-cleaning product. In this way, we intend to send you relevant information about our products that might be of benefit to you.

we learn from groups of consumers sharing similar interests.We may place you into a particular group of consumers who show the same interests. For example, we may put you in the group of razor aficionados if we see you frequently purchase razors online or you could be a bargain-shopper if we notice you use online coupons or look for discounts or sales. We notice these things about you as you look at web pages, links you click on our websites and other websites you visit, mobile applications you use, or our brand emails you view and links you click in the emails. We group together cookie and device IDs to help us learn about general trends, habits, or characteristics from a group of consumers who all act similarly online and/or offline. By doing this, we can find and serve many others who look like those already in the group and thereby send them what we believe will be relevant and beneficial product offers and information.

we link other information to your cookie and device IDs.Your cookie and device IDs may be supplemented with other information, such as information about the products you buy offline or information that you provide directly to us when creating an account on our sites. We generally do this in ways that will not directly personally identify you. For example, we could know that cookie ID ABC12345 belongs to the razor aficionado group based on persons web site visits, age, gender, and shopping habits, but we would not know that persons name or address or other information that would identify him or her as a person. Should we ever want to personally identify your cookie or device information (web and app viewing history), we will always ask you before doing so.

we may know you across all of your computers, tablets, phones, and devices.We may know that cookie ID ABC12345 is from a computer that that may be connected to the same person or household owning the mobile phone with device ID EFG15647. This means that you may search for diapers on your laptop, click on a Google search result link which we have sponsored, and then later see an ad for our Pampers® brand diapers on your mobile phone. We might assume or deduce that the same person owns the computer and phone because, for example, they sign on to the same WiFi network every day at the same time. Understanding what devices seem to be used by a person or household helps us limit the number of times you see the same ad across all of your devices. And this is important because that way you dont get annoyed at us for spamming you with the same ad and we dont pay for such repetitive ads that we dont want you to receive.

how you can stop receiving interest-based ads.To stop receiving P&G interest-based advertising, you canclick hereor click on the WebChoices or AppChoices icons on one of our sites or in one of our mobile applications.You can also prevent getting interest-based ads on websites by declining cookies in your browser(s), declining the access to data requests that apps usually present when you install them, or by adjusting the ad tracking settings on your device.

you will still see contextual ads even if you opt out of interest-based ads.Even if we stop sending you interest-based ads, you will still get ads from our brands on your computer or mobile devices. These ads, however, are based on the context of the sites you visit and are called contextual ads. Unlike interest-based ads which are based on pages you visit on your mobile phone or computer viewing activities, contextual ads are ads shown to you based on the context of the specific site you are visiting. For example, you still may see an ad for one of our baby care brands while looking at nursery products online because these sites traditionally have had mostly new or expecting parents as visitors. You should also know that we may still collect information from your computer or devices and use it for other purposes like evaluating how our websites work, for consumer research, or detecting fraud.

deleting cookies also deletes your opt out.When you opt out of interest-based advertising, we send an opt-out cookie to your browser that tells us that you no longer want to receive interest-based ads from us. Your opt-out cookie will be deleted if you decide to deleteallcookies. This means that you will need to opt-out again if you still do not want to receive interest-based ads.

This section applies only to our processing of personal data of EU country residents. It aims to provide increased transparency into our processing, retention, and transfer of EU resident personal data that is in line with the letter and spirit of the General Data Protection Regulation.

entities.Different P&G entities may be the controller of your personal data. A data controller is the entity which directs the processing activity and is principally responsible for the data. The chart below identifies our data controllers for EU country data. For example, when you register for email on one of our French (.fr) websites, the P&G entity listed next to that country name will be the controller of that personal data (e.g., Procter & Gamble France SAS (LE 577).

Procter & Gamble Austria Zweigniederlassung der Procter & Gamble GmbH

For contests: Procter & Gamble Distribution SRL

For other sites: Procter & Gamble Marketing Romania SR

Procter and Gamble DS Polska sp z o.o.

Procter & Gamble Distribution Company (Europe) BVBA

Procter & Gamble Czech Republic s.r.o.

Procter & Gamble France SAS/Procter & Gamble Pharmaceuticals France SAS

Procter & Gamble Portugal, Productos de Consumo Higiene de Saude, S.A.

Procter & Gamble International Operations SA

processing and retention.As a general rule, we keep your data for only as long as it is needed to complete the purpose for which it was collected or as required by law. We may need to keep your data for longer than our specified retention periods to honor your requests, including to continue keeping you opted out of marketing emails, or to comply with legal or other obligations. This chart tells you the type of data we collect, the purposes for which we use it, why such uses comply with the law (legal basis), and how long we usually keep it (retention period).

Email, name, phone number, postal address, your affinities, your interests, your profession, your habits, what you bought, the photos or videos you upload, information about your children and your home, your family composition, the number of people in your household, your hair type, your skin type, your favorite scent, whether you have a pet, etc.

To send you materials marketing our products or services or the products or services of our partners.

Your consent for email and SMS and, where we obtain it, consent for postal. Legitimate interests for everything else.

Until you request to delete the personal data or withdraw your consent. If you do not make such a request, the personal data will be deleted on the following schedule:

Email, name, phone number, sometimes other data.

To provide contest participants with information about the contest, including announcing the winner(s) of the contest.

For 24 months unless local law requires us to retain it longer.

Email, name, phone number, payment information (including bank account IBAN or Paypal details), sometimes other data.

To process your purchases of our products, cashback offers, or warranties and to send you relevant communications related to that purchase.

As long as necessary to fulfill your order and follow up with communications about your order unless local law requires us to retain it longer. We also generally retain data for 24 months for cashback offers and 10 years for warranties.

Email, name, phone number, sometimes other data.

To address your inquiries and make sure we follow up appropriately or as may be required by law or P&G policy.

Our legitimate business interest in managing consumer inquiries, as well as your consent for special category data which may be collected in some adverse event cases.

From 0 to 10 years, depending on the nature of the inquiry, our legitimate interests for processing the data, and our legal obligations.

Email, name, phone number, address, identifiable photos or videos, sometimes other data.

To test our product ideas and learn about your preferences and practices so that we can improve our products and the lives of our consumers.

We will retain the personal data collected as part of substantive clinical research for as long as we need it for the purpose for which it was collected, and/or for as long as may be required to retain it by local law or regulation, which may be up to 25 years. For non-clinical research, we will retain your substantive personal data for a maximum of 5 years. We will retain your signed informed consent documents

Advertising cookies, device ID, demographic information such as gender and age, behavioral data such as page views, and sometimes other data.

To learn about your Internet interests and customize the ads we send you.

Our legitimate business interests in serving you with relevant advertising. We will obtain your consent for the deployment of cookies on our own websites.

We will retain this data for thirteen months from the date we collect it or until you opt out, whichever is earlier.

transfers of your data to other countries.Your personal information may be transferred to, stored, and processed in a country other than the one in which it was collected, including the United States. For example, we may store your data on a server in the United States because that is where a particular database is hosted; and that data may be transferred again when one of our marketers accesses that data from Switzerland to send you a product sample. We perform such transfers, both between P&G entities and between P&G and our service providers, using contractual protections that EU regulators have pre-approved to ensure your data is protected (known as model contract clauses). If you would like a copy of a transfer agreement,contact us.

plugins.Our websites may include plugins from other companies such as social networks. An example of a plugin is the Facebook Like button. These plugins may collect information (e.g., the url of the page you visited) and send it back to the company that created them. This may happen even if you do not click on the plugin. These plugins are governed by the privacy policy and terms of the company that created them, even though they appear on our sites. These plug-ins are non-essential cookies and will only work on our EU sites if you accept cookies.

logins.Our websites may allow you to log in using your account with another company such as, for example, Login with Facebook. When you do this, we will have access only to the information that you have given us consent to receive from your account settings in the other companys account youre using to log in with.

user content.Some of our sites and apps will allow you to upload your own content for contests, blogs, videos, and other functions. Please remember that any information you submit or post becomes public information. We do not have control over how others may use the content you submit to our sites and apps. We are not responsible for such uses in ways that may violate this privacy policy, the law, or your personal privacy and safety.

links.P&G sites may include links to other sites, which we do not control. Those sites will be governed by their own privacy policies and terms, not ours.

childrens online privacy laws.We follow all applicable data protection laws when collecting personal information online from children. For example, in the EU we do not collect personal information from children under 16 years of age unless we get consent from a parent. Similarly, in the U.S., we obtain verified parental consent when collecting personal information from children younger

HP® Official Site

HP recognizes that privacy is a fundamental human right and further recognizes the importance of privacy, security and data protection to our customers and partners worldwide. As a global organization, with legal entities, business processes, management structures, and technical systems that cross international borders, we strive to provide protections across all of our operations that exceed legal minimums and to deploy consistent, rigorous policies and procedures.

This Privacy Statement informs you of our privacy practices and of the choices you can make and rights you can exercise in relation to your personal data, including information that may be collected from your online activity, use of devices, and interactions you have with HP offline, such as when you engage with our customer support representatives. This Privacy Statement applies to all HP companies as well as HP-owned websites, domains, services (including device management), applications, subscriptions (e.g. Instant Ink) and products, and those of our subsidiaries (collectively HP Services). In most cases, HP Inc. will be the data controller. If you have any questions regarding the data controller for a specific HP Service, you can contact theHP Privacy Office.

This Privacy Statement does not apply to third-party applications, products, services, websites or social media features that may be accessed through links we provide on our HP Services for your convenience and information. Accessing those links will cause you to leave the HP Services and may result in the collection or sharing of information about you by a third-party. We do not control, endorse or make any representations about those third-party websites or their privacy practices, which may differ from ours. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your personal data.

Pleaseclick hereto access courtesy translations to the Privacy Statement. In case of inconsistencies between any courtesy translations and the English version of the Privacy Statement, the English version will prevail.

To download the current HP Privacy Statement, pleaseclick hereand to download previous version of HP Privacy Statement,click hereand for 2015 HP Privacy Statements,click here.

We have an accountability-based program and are committed to the following principles, which are based on internationally-recognized frameworks and principles of privacy and data protection:

Lawfulness, fairness & transparency


We process personal data in accordance with law and with transparency and fairness to you. Our data processing activities are conducted: 1) with your consent; 2) in order to fulfill our obligations to you; 3) for the legitimate purposes of operating our business, advancing innovation and providing a seamless customer experience; or 4) otherwise in accordance with law.

We are transparent and provide clear notice and choice to you about the types of personal data collected and the purposes for which it is collected and processed. We will not use personal data for purposes that are incompatible with these Principles, our Privacy Statement or specific notices associated with HP Services.

We provide you with reasonable access along with the ability to review, correct, amend or delete the personal data you have shared with us.


We only use personal data for the purposes described at the time of collection or for additional compatible purposes in accordance with law. We take reasonable steps to ensure that personal data is accurate, complete and current and we only collect personal data which is relevant and limited to what is necessary for the purposes for which it is collected. We will keep personal data for no longer than is necessary for the purposes for which it was collected and then we will securely delete or destroy it.

To protect personal data against unauthorized use or disclosure we implement strong information security controls in our own operations and offer market-leading products and solutions with high levels of data security protection.

We acknowledge our potential liability for transfers of personal data among HP entities or to third parties. Personal data will only be shared when third parties are obligated by contract to provide equivalent levels of protection.

We are committed to resolving any concerns regarding your personal data. We voluntarily participate in several international privacy programs that provide recourse to individuals if they feel HP has not adequately respected their rights.

As a global company, it is possible that any information you provide may be transferred to or accessed by HP entities worldwide in accordance with this Privacy Statement and on the basis of the following International Privacy Programs.

HP complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. HP has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit.

In compliance with EU-US Privacy Shield Principles, HP commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact theHP PRIVACY OFFICE

HP has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visitfor more information and to file a complaint.

If your complaint is not resolved through the above channels, under limited circumstances you may be able to invoke binding arbitration before a Privacy Shield Panel.

HP is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission, or any other U.S. authorized statutory body.

*The specific U.S.-based HP companies participating in the EU-US Privacy Framework include: Compaq Information Technologies, LLC; Hewlett-Packard Company Archives LLC; Hewlett-Packard Development Company, L.P.; Hewlett-Packard Enterprises, LLC; Hewlett-Packard Products CV 1, LLC; Hewlett-Packard Products CV 2, LLC; Hewlett-Packard World Trade, LLC; HP Federal LLC; HP Hewlett Packard Group LLC, HP Inc.; HPI Bermuda Holdings LLC; HPI Brazil Holdings LLC; HPI Federal LLC; HPI J1 Holdings LLC; HPI J2 Holdings LLC; HPI Luxembourg LLC; HPQ Holdings, LLC; Indigo America, Inc.; Palm Latin America, Inc.; Palm, Inc.; PrinterOn America Corporation; Shoreline Investment Management Company; and Tall Tree Insurance Company.

HPs Binding Corporate Rules (BCR) ensure that personal data transferred from the European Economic Area (EEA) is adequately protected while being processed by any of HPs global entities. HP transfers of personal data from the EU are conducted in accordance with the following approved BCR.

HPs BCR for Controller (BCR-C) – Approved by the majority of Data Protection Regulators in the EEA and Switzerland, effective in 2011. HPs BCR-C cover transfers of the personal data of existing and prospective HP consumer customers, as well as HP employees and job candidates. More information about our BCR-C can be foundhere.

HP has received TrustArcs APEC Privacy Seal signifying that this Privacy Statement and our practices have been reviewed for compliance with the TrustArc program viewable on the validation page available by clicking the TrustArc seal. HPs privacy practices described in this Statement comply with the APEC Cross Border Privacy Rules System (CBPR), including transparency, accountability, and choice regarding the collection and use of your personal information. The CBPR certification does not cover information that may be collected through downloadable software on third-party platforms.

If you have an unresolved privacy or data use concern related to HPs APEC Certification that we have not addressed satisfactorily, please contactTRUSTArc.

We collect and use personal data to manage your relationship with HP and better serve you when you are using HP Services by personalizing and improving your experience. Examples of how we use data include:

Providing you with a seamless customer experience by maintaining accurate contact and registration data, delivering comprehensive customer support, offering products, services, subscriptions and features that may interest you and enabling you to participate in contests and surveys. We also use your data to deliver a tailored experience, personalize the HP Services and communications you receive and create recommendations based your use of HP Services.

Assisting you in completing transactions and orders of our products or services, administering your account, processing payments, arranging shipments and deliveries and facilitating repairs and returns.

Improving the performance and operation of our products, solutions, services and support, including warranty support and timely firmware and software updates and alerts to ensure the continued operation of the device or service. For more information, please see the section onInformation Automatically Collected About Your Use of HP Services.

Communicating with you about HP Services. Examples of administrative communications may include responses to your inquiries or requests, service completion or warranty-related communications, safety recall notifications, communications required by law or applicable corporate updates related to mergers, acquisitions or divestitures.

Maintaining the integrity and security of our websites, products, features and services and preventing and detecting security threats, fraud or other criminal or malicious activity that might compromise your information. When you interact with us, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data. We may also maintain additional security measures, such as CCTV, to safeguard our physical locations.

Conducting ordinary business operations, verifying your identity, making credit decisions if you apply for credit, conducting business research and analytics, corporate reporting and management, staff training and quality assurance purposes (which may include monitoring or recording calls to our customer support) and outreach.

Innovating new products, features and services using research and development tools and incorporating data analysis activities.

Providing personalized promotional offers (in accordance with yourPrivacy Preferences) on HP Services and other selected partner websites (for example, you might see an advertisement for a product on a partner site that you have recently viewed on an HP site). We might also share some of your information with marketing service providers and digital marketing networks to present advertisements that might interest you. To learn more, readHow HP uses Automatic Data Collection Tools.

Compliance with applicable laws, regulations, court orders, government and law enforcement requests, to operate our services and products properly and to protect ourselves, our users and our customers and to solve any customer disputes.

Please see ourData Collection and Use Matrixfor a quick-reference guide to how we use the data we collect and our lawful basis for processing such data.

Personal data is any information that personally identifies you or from which you could be identified either directly or indirectly. We may collect your personal data through your use of HP Services or during interactions with HP representatives.

The personal data we collect from you depends on the nature of your interaction with us or on the HP Services you use, but may include the following:

We may collect personal and/or business contact information including your first name, last name, mailing address, telephone number, fax number, email address and other similar data.

We collect information necessary for processing payments and preventing fraud, including credit/debit card numbers, security code numbers and other related billing information.

We collect information such as how you purchased or signed up for HP Services, your transaction, billing and support history, the HP Services you use and anything else relating to the account you create.

We collect geolocation data when you enable location-based services or when you choose to provide location-related information during product registration or when interacting with our website.

We collect user IDs, passwords, password hints, and similar security information required for authentication and access to HP accounts.

We collect, or obtain from third parties, certain demographic data including, for example, country, gender, age, preferred language, and general interest data.

We collect information about your preferences and interests as they relate to HP Services (both when you tell us what they are or when we deduce them from what we know about you) and how you prefer to receive communications from us.

We may provide social media features that enable you to share information with your social networks and to interact with us on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites you use to make sure you understand the information that is collected, used, and shared by those sites.

Other Unique Identifying Information

Examples of other unique information that we collect from you include product serial numbers, information you provide when you interact in-person, online or by phone or mail with our services centers, help desks or other customer support channels, your responses to customer surveys or contests or additional information you have provided to us to facilitate delivery of HP Services and to respond to your inquiries. If you apply for instant credit, we may ask you to provide additional personal data such as salary, government-issued identification number, banking/financial account information, and other information (for example from credit reporting agencies) for authentication purposes and to verify credit worthiness


We collect product usage data such as pages printed, print mode, media used, ink or toner brand, file type printed (.pdf, .jpg, etc.), application used for printing (Word, Excel, Adobe Photoshop, etc.), file size, time stamp, and usage and status of other printer supplies. We do not scan or collect the content of any file or information that might be displayed by an application.

We collect information about your computer, printer and/or device such as operating system, firmware, amount of memory, region, language, time zone, model number, first start date, age of device, device manufacture date, browser version, device manufacturer, connection port, warranty status, unique device identifiers, advertising identifiers and additional technical information that varies by product.

We collect information related to HP applications such as location, language, software versions, data sharing choices and update details. In cases where we incorporate technologies from third parties, data may be shared between the third party and HP and appropriate notice will provided at the application level.

We collect information regarding the performance of individual device hardware components, firmware, software and applications. Examples of the data we collect include information relating to memory and processor performance, environmental conditions and systems failures, printing events, features, and alerts used such as Low on Ink warnings, use of photo cards, fax, scan, embedded web server, and additional technical information that varies by device.

We collect information about your visits to and your activity on our HP websites, applications or websites powered by another company on our behalf including the content (and any ads) that you view and interact with, the address of the website from which you arrived and other clickstream behavior (such as the pages you view, the links you click or which items youve added to your shopping basket). Some of this information is collected using our Automatic Data Collection Tools which include, cookies, web beacons and embedded web links. To learn more, readHow HP uses Automatic Data Collection Tools.

We collect anonymous answers to surveys or anonymous and aggregated information about how our HP Services are used. In the course of our operations, in certain cases, we apply a process of de-identification or pseudonymisation to your data to make it reasonably unlikely to identify you through the use of that data with available technology.


We collect data from the following third parties:

Data brokers, social media networks and advertising networks

Commercially-available data such as name, address, email address, preferences, interests, and certain demographic data. For example, personal data may be collected when you access our applications through social media logins (i.e., logging in to our applications using your Facebook or other social media credentials). The basic details we receive may depend on your social network account privacy settings.

If you purchase HP Services from an HP partner, we may receive certain information about your purchase from that partner.

Fraud prevention or credit reporting agencies

Data collected to prevent fraud and in connection with credit determinations.

In order to provide certain HP Services at an enterprise level, your business contact data may be provided to HP by a designated entity within your business or enterprise (such as a member of your IT department).

We also receive non-personal data, such as aggregated or de-identified demographic/profile data, from third-party sources such as companies that specialize in providing enterprise data, analytics and software as a service.

In order to provide certain HP Services at an enterprise level, your business contact data may be provided to HP by a designated entity within your business or enterprise (such as a member of your IT department). Where necessary, we may also use information provided by you or your employer, together with information from publicly-available and other online and offline sources, to conduct due diligence checks on business contacts as part of our anti-corruption compliance program.

We also receive non-personal data, such as aggregated or de-identified demographic/profile data, from third-party sources such as companies that specialize in providing enterprise data, analytics and software as a service.

In order to ensure data accuracy and offer a superior customer experience by providing you with better personalized services, content, marketing and ads, in some cases we link or combine the information that we collect from the different sources outlined above with the information we collect directly from you. For example, we compare the geographic information acquired from commercial sources with the IP address collected by ourAutomatic Data Collection Toolsto derive your general geographic area. Information may also be linked via a unique identifier such as a cookie or account number.

Where necessary, we obtain information to conduct due diligence checks on business contacts as part of our anti-corruption compliance program and in accordance with our legal obligations.

You are not required to share the personal data that we request, however, if you choose not to share the information, in some cases we will not be able to provide you with HP Services, certain specialized features or be able to effectively respond to any queries you may have.

HP does not knowingly collect information from children as defined by local law, and does not target its websites or mobile applications to children.

To prevent loss, unauthorized access, use or disclosure and to ensure the appropriate use of your information, we utilize reasonable and appropriate physical, technical, and administrative procedures to safeguard the information we collect and process. HP retains data as required or permitted by law and while the data continues to have a legitimate business purpose.

When collecting, transferring or storing sensitive information such as financial information we use a variety of additional security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. When we transmit highly-confidential information (such as credit card number or password) over the internet, we protect it through the use of encryption, such as later versions of the Transport Layer Security (TLS) protocol.

As part of real-time payment processing, we also subscribe to fraud management services. This service provides us with an extra level of security to guard against credit card fraud and to protect your financial data in accordance with industry standards.

We will only share your personal data as follows and, when applicable, only with the appropriate contractual obligations in place:

We may transfer your personal data to other HP entities in the US and worldwide for the purposes outlined in this Privacy Statement. To ensure that your personal data is secure and as part of our participation in theAPEC Cross Border Privacy RulesBinding Corporate RulesandPrivacy Shieldprograms, HP entities are contractually bound to comply with our privacy requirements. Furthermore, our privacy guidelines are communicated to our HP employees on an annual basis as part of our mandatory Integrity at HP training.

Where the international privacy programs identified above do not apply, when you agree to accept HPs Privacy Statement when registering a product or for service, creating an account, or otherwise providing us with your personal data, you consent to the transfer of your personal data throughout the global HP network of entities.


We engage service providers or Partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the US or in other global locations and may provide services such as credit card processing and fraud management services, customer support, sales pursuits on our behalf, order fulfillment, product delivery, content personalization, advertising and marketing activities (including digital and personalized advertising), IT services, email service providers, data hosting, live-help, debt collection and management or support of HP websites. Our service providers and partners are required by contract to safeguard any personal data they receive from us and are prohibited from using the personal data for any purpose other than to perform the services as instructed by HP. We also take steps to provide adequate protection for any transfers of your personal data in accordance with applicable law such as signing EU Standard Contractual Clauses with the service provider or partner, relying on their Privacy Shield certification, other approved codes of conduct or certification mechanisms or binding and enforceable commitments of the service provider. If you would like to receive more information about the appropriate safeguards, please contact theHP Privacy Office.


We may also transfer information about you to advertising partners (including the ad networks, ad-serving companies, and other service providers they may use) so that they may recognize your devices and deliver interest based content and advertisements to you. The information may include your name, postal address, email, device ID, or other identifier in encrypted form. The providers may process the information in hashed or de-identified form. These providers may collect additional information from you, such as your IP address and information about your browser or operating system and may combine information about you with information from other companies in data sharing cooperatives in which we participate.

We may also share your personal data with: (i) credit reference and fraud prevention agencies; (ii) debt collection agencies (for outstanding debts with us); or (iii) insurance providers if you have purchased an insurance policy through us (e.g. Care Packs). If you choose to provide personal data to the other companies, that personal data will be handled according to the privacy policy of those companies, which may differ from HPs policies and practices.

Circumstances may arise where, whether for strategic or other business reasons, HP decides to sell, buy, merge or otherwise reorganize businesses. In such transactions, we may disclose or transfer your personal data to prospective or actual purchasers or receive personal data from sellers. Our practice is to seek appropriate protection for your personal data in these types of transactions.

We may also share your personal data when we believe, in good faith, that we have an obligation to: (i) respond to duly authorized information requests of law enforcement agencies, regulators, courts and other public authorities, including to meet national security or other law enforcement requirements; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other criminal or malicious activity; (iv) enforce/protect the rights and properties of HP or its subsidiaries; or (v) protect the rights or personal safety of HP, our employees, and third parties on or using HP property when allowed and in line with the requirements of applicable law.

Please see ourData Collection and Use Matrixfor a quick reference on how and with whom we share your data.

We use and allow certain other companies to use cookies, clickstream capture, pixels, web beacons, web collection forms and other similar technologies (collectively Automatic Data Collection Tools) on our HP Services. We do this to understand your use of our HP Services; improve your user experience and enable personalized features and content; optimize our advertisements and marketing; and to enable third-party advertising companies to assist us in serving ads specific to your interests across the Internet.

You can find more information about Automatic Data Collection Tools at:


When you visit any HP website, it may store or retrieve information on your browser, mostly in the form of cookies, which are text files containing small amounts of information. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience.

HP uses Automatic Data Collection Tools for the following reasons:

These are necessary for the website to function and cannot be switched off. Without these, the website or service you are requesting would be impossible to provide because we cannot enable appropriate content based on the type of device you are using.

These tools collect aggregated, anonymous, statistical-type information to enable HP to measure, optimize and improve the content, quality and performance of its websites.

We use our own and/or third-party Automatic Data Collection Tools to see how you use our websites and services in order to enhance their performance and develop them according to the preferences of our customers and visitors. For example, Automatic Data Collection Tools may be used to: test different designs and to ensure that we maintain a consistent look and feel across our websites; track and provide trend analysis on how our users interact with our websites and communications; track errors and measure the effectiveness of our promotional campaigns. We use Adobe Analytics &Google Analytics, run by Google Inc., for example, to track website usage and activity.

The data collected will generally be aggregated to provide trends and usage patterns for business analysis, site/platform improvement and performance metrics. Our Automatic Data Collection Tools or the resulting analysis may be also shared with our business partners. The type of information we collect includes how many visitors visit our websites, how many customers log in, when they visited, for how long and which areas of our websites and services but is generally not used to identify you individually. We may also receive similar information about visitors to our partner websites.

These allow us to remember choices you make o

Roblox Privacy and Cookie Policy

Roblox is an imagination platform, where users are encouraged to design, create, and interact with whatever they can imagine. As a user of the Roblox platform, you and your friends can collaborate on building or just gather and explore other users creations. Your privacy is important to us; this is why we created this Privacy Policy so that you are aware of what information is collected, how we use it, and who we share it with.

This Privacy Policy covers our websites on the domain, our Roblox mobile and Xbox apps, the Roblox Player, the Roblox Studio, and our other websites, products, software, applications, content, data feeds and other services (Service) on which an authorized link to this privacy policy is posted. This Policy covers our practices with regard to Roblox users of all ages, including a unique set of practices for those under the age of 13 (children). The Service is operated by or on behalf of Roblox Corporation.

If you are an EU resident, this whole Policy applies to you.  However, EU residents should see Section 14 below, which will inform you in detail about the personal data we process, how we process it, for which purposes we process it, with whom we share it, on what legal basis we process and transfer your personal data and which rights you have regarding the processing of your personal data.

Roblox is also committed to protecting the privacy of our users, including children. Please see theChildrens Privacy and Parental Controlssection below for more information about your rights as a parent or legal guardian of our children users and the measures we take to afford children users with additional protections and comply with the Childrens Online Privacy Protection Act (COPPA). To learn more about COPPA, you may consult this simple one-page informational guide from the kidSAFE Seal Program

If you have any questions, comments, or concerns regarding this Privacy Policy and/or data practices, please contact us at the following e-mail address, telephone number, or mailing address:

Contact person Roblox Privacy Manager

For users based in the European Union:

If you are a user based in the European Union, you may also contact our Representative in the European Union:

Personal datameans any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.

Processingmeans any operation which is performed on personal data, such as collection, recording, organization, structuring, storage, adaptation or any kind of disclosure or other use.

Any other capitalized term that is not defined in this Policy is defined (and has the meaning) set out in ourTerms of Use.

Please note that our Corporate Websites (which may include,, and their subdomains) are general audience websites. On these sites, we may provide information regarding the corporate side of Roblox, press information, career information, and other general audience information. We may also ask for your name, email address, employment details if you send us a CV, resume or other details of your employment history in connection with an advertised job vacancy or a general inquiry regarding employment opportunities with us and other information so that we can provide corporate-related information to you or respond to your job application. No game play happens on the Corporate Websites. As such, the parts of this Privacy Policy that discuss game play or discuss children users under 13 are not applicable to the Corporate Websites.

A user creates a username and a virtual character that is his or her identity in the Roblox world.

Registered users interact with other users through in-game or website chat, personal messaging (within the Roblox environment), user forums, groups, and other similar features, with available privacy settings designed to allow users to restrict or disable communications with other users.

Each user is given one or more pieces of virtual real estate on which they can build houses, cars, machines, roller coasters, or anything else you can imagine with building blocks and code; these places are called games.

Users search for, find, and play games made by other users; they play these games with other users from around the world, and are identified only by their username.

The Roblox world includes a virtual currency known as Robux; users can earn or purchase Robux in a variety of ways, and use them to buy or sell items for their characters, for in-game items, and other uses.

Users who earn a large amount of Robux virtual currency are allowed to sell that currency back to Roblox subject to certain participation requirements, including having to be 13 years old or older. See ourDevEx Terms of Servicefor more information.

Users can purchase premium services, including monthly or yearly subscriptions.

For more information on how our service works, please see ourTerms of Service.

Roblox users may play as guests without creating a Roblox account; in guest mode, users remain anonymous in their interactions within the Service and games, and do not have access to chat features, cannot use the personal messaging platform, cannot post to the forums or groups, and are subject to other restrictions (a) determined by Roblox from time to time and (b) designed to prevent users from sharing personal data, whether intentionally or otherwise. As guests, users are unable to save play statistics, accumulate points, share models, create games, or participate in the Roblox virtual economy.

Users who want to save play statistics, share models, create games, and participate in the Roblox virtual economy must create an account on Roblox. To create a Roblox account, we will ask you to create a unique username and password (so you can log in to your account), and to provide other demographic information such as your age or date of birth, gender, country or language preference (so we can customize your experience on Roblox).

Users must not create a username that reflects their own name or other personal data. Users should also not pick a password that is easy to guess, and should not share their password. For security reasons, we store passwords in encrypted form.

Usernames are used for participating in Service features and we do not use them to identify individual users outside of their activities on our Service. Usernames are not passed along to third-party companies except for our third-party service providers who use or process the usernames for purposes of helping operate our Service, such as effectuating payments and website hosting.

Users may be asked to provide or may choose to add an email address to their account for added verification and/or to enable certain features. The primary purpose for this email address is to provide account security, as this is the only way for Roblox to check the authenticity of an account owner. In this circumstance, users under the age of 13 are asked to provide a parent email address. Users may change the email address associated with their account at any time; however, a notification will be sent to the previously provided email address upon making that change.

In addition to account setup on Roblox, we may collect and process information from you in connection with the following features and activities (as applicable):

When you make purchases on the Service

. Users can purchase virtual currency or premium subscriptions, for example, in the form of Robux, Builders Club membership, etc., and use a variety of payment methods. When making purchases, users or their parents may be required to enter billing information, including name, billing address, credit card or other payment information, and billing email. Roblox may also retain your billing information, transaction details, and purchase history to resolve subsequent billing disputes and inquiries. Roblox does not retain the full credit card numbers of our users.

When you post or otherwise transmit comments or messages on Roblox via community features such as public chat or private chat, forums, group walls, personal posts, etc.

we may collect these comments and messages, and they may be monitored, filtered and moderated for purposes such as removal of profanity, personal data, and other inappropriate conversations. We may use pre-filtered chat, comments and messages (of EU and US users over 13) for purposes such as training and improving our filter technology, except that we will not engage in these activities with private chat, comments, and messages of EU users.

When you participate in our Roblox Developer Exchange Program

, we require you to provide us with an IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers).

When you agree to use our find a friend feature

, we may ask your permission to access and collect information about your contacts in your address book on your mobile phone, either at the time you register for our Service or otherwise. We do so to help you connect with your friends on our Service. As part of our find a friend feature, we will automatically access and collect information in your address book from time to time in order to sync your contacts.

When you provide us with your phone number

, we may use it to connect you on Roblox with your friends. If you do not want us to use your phone number to find your friends on Roblox, please adjust your privacy settings on the Service. Please note that our find a friend feature may not be available in certain locations. In particular, we take steps to not provide the feature to users we have classified as residents of the European Union.

When you contact or send communications to Roblox

, for example when you contact customer support, report a problem, or submit questions, concerns, or comments regarding our Service or its content, in which case we may collect contact information such as your email address and other important information about your inquiry or concern. This information is used to respond to your communications, fulfill your requests, or provide other customer support.

When you use or interact with third-party plug-ins that may be available on the Service for users 13 and older

, such as third-party social media widgets, share buttons, and/or login mechanisms. These features may include social plugins from Google, Facebook, Twitter or other platforms, and may be subject to the privacy policies of these other companies as posted on their respective websites. When you use these features, certain information from your social media accounts may be accessed by or shared with Roblox, and likewise, certain information about your use of Roblox may be posted to your profile on those platforms.

When you participate in contests, competitions, sweepstakes, giveaways, prize draws or other promotions

that we may run on our Service or sponsor from time to time. These promotions may involve the collection and use of certain contact information (such as your name, email address, and/or phone number) for prize fulfillment purposes, as well as other information or content needed for the specific promotion.

When you respond to or participate in voluntary surveys

, which we may offer on our Service from time to time to conduct research or demographic studies. These surveys may collect anonymous information about your likes and dislikes, game play interests and habits, general hobbies and interests, and other lifestyle information or preferences. These surveys will not collect personal data about you.

When you request or agree to location-based services from Roblox, which may be available to our users ages 13 and older

. We may collect or track real-time or precise geolocation information to provide services such as tagging, check-in and content delivery, targeted or geo-based advertising, or other services that are dependent on knowing where you are. This information may be collected in combination with an identifier associated with your device to enable us to recognize your mobile browser or device when you return to the Service. You can always stop the collection of location information by updating your device settings, stopping to use the Service, and/or un-installing our mobile applications.

When you subscribe to other features or activities

that we may offer from time to time on the Service and submit or upload information in connection with such features. The data being collected for such features and their intended uses will be evident at the time of data collection.

When you browse, navigate, or otherwise interact with the Service

, as outlined in the Cookies and Similar Technologies section below.

You are under no obligation to provide personal data to Roblox when requested. However, if you choose to withhold any requested information, we may not be able to provide you with certain services and features.

In addition to the specific uses above, any information that you provide or that we collect on the Service may be generally used for the following purposes:

To operate, maintain, and improve the Service;

To give you access to the Service and related features, or restrict your access;

To personalize the Service or content on the Service, as well as make it more user-friendly;

To allow you to manage your Roblox account or account information, update your account settings, and (where applicable) make purchases or subscribe to services;

To communicate with you about the Service (product changes, feature updates, etc.);

To provide technical support or customer service;

To deliver advertising that may be relevant to your interests;

To protect the integrity, safety, or security of the Service or our users, comply with legal obligations, or enforce compliance with our Terms of Service or other restrictions placed on your use of the Service.

Like most websites, we use cookies and other standard Internet technologies to help us improve our Service.

A cookie is a small text file that is placed on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, for example so you dont have to re-enter them whenever you come back to the website or browse from one page to another.

A cookie can be classified by its lifespan and the domain to which it belongs. By lifespan, a cookie is either a:

Session cookie which is erased when the user closes the browser; or

Persistent cookie which remains on the users computer/device for a pre-defined period of time.

As for the domain to which it belongs, there are either:

First-party cookies which are set by the web server of the visited page and share the same domain (in this case domain); or

Third-party cookies stored by a different domain to the visited pages domain. This can happen when the webpage references a file, such as JavaScript, located outside its domain.

When you visit or access the Service, we may by means of cookies, beacons, tags, scripts, and/or other similar technologies automatically collect technical information about the devices and software you use to access the Service, such as the type of Internet browser or mobile device you use, the website or source that linked or referred you to the Service, your IP address or device ID (or other persistent identifier that uniquely identifies your computer or mobile device on the Internet), the operating system of your computer or mobile device, and other similar technical information. These same technologies (or a combination of them) may also be used to help us:

Capture and store users preferences, account settings, and certain login information (mainly for convenience, user verification, and account security);

Compile statistics and analytics about your use of and interaction with the Service, including details about how and where our Service is downloaded from or accessed, how often a user visits or uses the Service, the date and time of user visits to, and actions on, the Service, which areas of the Service are visited and for how long, information regarding in-game activities, and other similar traffic, usage, and trend data;

Mobile analytic tools to allow us to better understand the functionality of our mobile software on your device and gain insights about how mobile software is used;

Gather important functionality, testing, and performance data about our Service, including performance data related to our mobile application, the Roblox Player, and Roblox Studio, such as networking activity, CPU load, and resource usage, among other relevant data;

Moderate user behavior on the Service, such as protecting against payment fraud and other inappropriate activities;

Gather demographic information about our user base; and;

We will not use cookies or similar technology other than for the purposes stated in this Cookie Policy.

Third party advertising and ad networks

Roblox partners with third-party advertisers, ad server companies, and ad networks (third party advertising companies) that use cookies, beacons, tags, tracking pixels and scripts and other tracking technologies in order to collect data such as IP address, device ID, and other information about your computer or device, as well as Internet and online usage information and information about certain activities on the Service, including purchases and in-game information. We or our service providers also may provide such information to these third party advertising companies. For our users that are 13 years old or older, these third party advertising companies may use such information and information about your visits to the Service and other websites and services in order to provide advertisements about goods and services of interest to you, often referred to as behaviorally-targeted or re-targeted advertisements. Some of our advertising partners are members of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA), which you can learn more about at these links:

If you do not wish to receive our personalized ads, please visit their opt-out pages at the above links to learn about how you may opt out of receiving personalized ads from member companies. For our users that are under the age of 13, Roblox partners with third-party advertising companies to serve contextual advertising, cap the frequency of advertising, and related uses permitted by COPPA. Roblox does not show behaviorally-targeted or retargeted ads to users under the age of 13 or track such users for targeted advertising purposes.

Most web and mobile device browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set.

Some browser manufacturers provide comprehensive help relating to cookie management in their products. Please see below for more information:

You can also learn more about cookies by visiting which includes additional useful information on cookies and how to block or delete cookies that are already on your computer.

Please note, however, that by blocking or deleting cookies used on the Service, you may not be able to take full advantage of the Service and you may not be able to log on to the Service or play the Roblox games.

Roblox may share your information as set forth below. Please note that Roblox does not sell personal data about you to third-party companies for their marketing purposes.

Roblox may share users information, including personal data like billing information or usernames, with our third-party agents, contractors, or service providers who are hired to perform services on Robloxs behalf. These providers may operate or support certain functions of the Service. Below is an illustrative list of functions for which we may use third-party service providers and the names of the providers we may use to perform these functions:

Analytics services (e.g., Google Inc, comScore, Flurry Analytics);

Advertising services (e.g., AppsFlyer);

Community filtering and moderation services (e.g., CommunitySift);

Customer support services (e.g., Zendesk);

Surveys and promotions (e.g., Magid);

Billing services and payment gateway providers (e.g., Kount, SiftScience, PayPal, Vantiv, Incomm, Rixty, Google, Apple, Amazon, Windows Store); and

Hosting and content delivery network services (e.g., AWS, Equinix, CenturyLink).

These agents and contractors are only allowed to use the information shared with them only for the specific tasks theyve been hired to do and consistent with this Privacy Policy, and for no other purposes. Roblox takes steps to ensure that all service providers with access to personal data are capable of protecting the information we share with them.

We offer users the ability to use forums and similar means of public discussion. If you use any messaging, posting, or chat functions on Roblox, you should be aware that any personal data submitted there will be available to anyone who has access to that content, including other users, and can be read, collected, or used by other users of these forums, and could be used to send unsolicited messages. We are not responsible for how other individuals use the information posted in this manner.

We may disclose personal data about you as required or permitted by law and/or comply with a judicial proceeding, court order, or legal process served on our Service. To the extent permitted by applicable law, we also may disclose personal data about you in response to a request from law enforcement agencies, regulators, or other public agencies (including schools or children services) or if such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our Service, protect the security or integrity of our Service, or enable us to take precautions against liability or to protect our rights.

Information about our users, including personal data, may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets. Where necessary, we will inform you of such disclosure and obtain your consent.

We share aggregated, automatically-collected, or otherwise non-personal data with third parties for various purposes, including (i) compliance with reporting obligations; (ii) for business or marketing purposes; (iii) to assist us and other parties in understanding our users interests, habits and usage patterns for certain programs, content, services, advertisements, promotions and/or functionality available through the Services. We do not share personal data about you in this case.

The security of your personal data is important to us. When you enter sensitive information (such as credit card numbers) on our order forms, Roblox (or the service provider operating the function on our behalf) will encrypt that information using secure socket layer technology (SSL) or similar technologies. We have security measures in place to attempt to protect the personal or other sensitive information submitted to us against the loss, misuse and alteration of personal data under our control. While we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use reasonable efforts to prevent it. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

Roblox may retain users account data internally for the following purposes:

Billing information and transaction histories are retained to resolve subsequent billing disputes and inquiries;

Publicly shared content and game items are retained for use by the community (e.g., a user-created virtual shirt sold to another user is kept in the system because the recipient now owns a copy of that item);

User account history is retained to support subsequent customer service inquiries and to provide, improve and develop the Services;

To promote safety and security on and for the Services; and

We may retain your information for as long as is necessary and relevant to your use of the Service and our operations, which may include retaining your information beyond the end of your use of the Service.

Our Service may, from time to time, contain links to external sites or applications. We are not responsible for the privacy policies or the content of such sites or applications. To make clear when you are linking to a third-party site or application, we may display a warning message informing you when you are leaving our Service.

We recognize that children deserve added protections with regard to their personal data and privacy online. For this reason, when users under the age of 13 register for the Service, their account is automatically set to Privacy Mode. This means that children users will not have access to certain features, such as social media plug-ins, some forms of third-party advertising, and certain types of notification alerts.

When a child creates an account on Roblox, we may collect a username, password, birthdate, and parent email address. This information is used to give the child access to the Service (with certain default settings) and to communicate with the parent about the childs account. For example, we may use the parents email to send an email notification about the childs account creation and an invitation for the parent to review, update settings, and approve of their childs account. We may use the birthdate the child provides when signing up for the Service to determine which features on Roblox the child should have access to and to determine when the child will turn 13 years old and can be given broader access to features on our Service. In general, we will not use or share account information (including personal data) from your childs account, except for the permissible purposes stated in this Privacy Policy, and, if required by law, only with the prior verifiable consent of a parent or legal guardian.

To make any requests for changes to your childs account or requests for the removal of personal data collected about you or your child from our Service (as applicable), or to request that we stop the further collection or use of your or your childs personal data in connection with the Service (as applicable), please complete the online help form at

We offer all accounts, including children accounts, the ability to modify chat/communication settings (for example, limiting interaction to just friends or no one), as well as a special Restricted Account Mode which turns off all forms of chat and public commenting and which allows the user to access only a selection of filtered games on Roblox. We recommend that parents familiarize themselves with all of the safety features and parental controls available in the Settings area of the Service (a description of which can be foundhere) and to accompany their children when they are playing online.

We proactively filter all public and comment areas of the Service (such as chat, forums, group walls, personal posts, etc.) to remove references to addresses, emails, phone numbers, or other personal data regardless of security and privacy settings. All text is also filtered for profanity, phishing, and adult or suggestive content. Our system uses a combination of human and automated processes. However, like all filtering technology, our systems are not 100% effective.

In general, if you are under the age of 13, it is a good idea to talk to and ask your parent(s) or guardian(s) for permission before using or playing on the Service. If you do not get such permission, you should not use our Service. Parents should contact Roblox immediately if they have any concerns regarding the Service. Please see the Contact Information section below for further details.

If personal data about you changes, or if you no longer desire to use our Service, you may correct, update, amend, or deactivate your account under your account settings or by contacting Roblox using the information set out above in Sec. 1. We will respond to your request within a reasonable timeframe. For children under the age of 13, please see theChildrens Privacy and Parental Controlssection above.

Roblox is based in the U.S. Your personal data which we collect are sent to and stored on secure servers located in the United States of America. Such storage is necessary in order to process the information.

Roblox operates globally and we may transfer the personal data that we collect from you to our other offices and/or to the third parties mentioned in the circumstances described above (seeInformation Sharing), which may be situated outside of your country or regional area, and may be processed by staff operating outside your country or regional area. In particular, information provided to us or collected by us likely will be transferred to and processed in the United States by us or our agents and contractors. The data protection laws of the United States or other countries may not be as comprehensive or equivalent to those i

Security and Privacy in Opera

Settings Preferences Advanced Networkdetermine how Web servers handle and monitor your Internet activities, as described below.

Some Web sites register the site that referred you to them. This information can be used to tailor content based on the site that you came from. If you prefer not to allow a Web site to know where you were before visiting it, especially if you were on a local, secure, or restricted site, uncheck this option to disable it. Note, however, that some sites depend on referrer logging internally.

Sometimes a site might redirect your browser to a different

, often because the site has moved. Leaving this option enabled does not constitute a big security risk, but turn it off if you want complete control of what sites you visit.

Cookies are pieces of information stored in files that Web servers store on your computer when you are browsing. These pieces of information allow servers to recognize your computer the next time you visit their sites. Cookies are not viruses and cannot cause direct damage to your computer system in any way, but they may record your browsing habits in intrusive manners and trace your movements across different Web sites.

Some sites use cookies to store your username, for example, so that you do not have to retype your password when you check your e-mail for a number hours after you log in. This is convenient, but it can also be a security hazard if others have access to the computer you are using.

To ensure that cookie information is kept in the browser, selectSettings Preferences Advanced Cookiesand check Delete new cookies when exiting Opera and close Opera when you have finished browsing.

You may also decide that you want to disable cookies. Note, however, that you may have difficulties logging on to a significant amount of Web sites if you disable cookies. To disable cookes, selectSettings Quick Preferencesand uncheck Enable Cookies.

There are types of cookies that Opera will refuse regardless of whether you have set the browser up to handle all cookies. These are cookies set for top-level domains: domains ending in , , and , among others. Such cookies are considered invalid or illegal and are blocked because:

Any Web site could read such a cookies contents, it would have unlimited access.

The only use for such cookies is to track surfers across the Web.

You can chose to allow all cookies to be stored on your computer, refuse all, or selectively allow certain cookies and certain types of cookies. To manage your cookie settings, selectSettings Preferences Advanced Cookiesand select from the following options:

Allows only cookies that are set by the Web site you are visiting, not by any other sites whose content is displayed in frames or via images on the current page

Does not accept any cookies from any site

Prompts you to accept or deny every time you receive a cookie

Displays your Server Manager, which lists all the domains you currently have cookies from. You can add new domains, delete the domains you do not wish to keep cookies from, and edit cookie settings specifically for each server.

You can also change cookie settings for a specific site, using site preferences. SelectSettings Quick preferences Edit site preferences.

Microsoft Careers

This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use.Learn more.

This privacy statement applies to websites and services of Microsoft that collect data and display these terms, as well as its offline product support services. It does not apply to those Microsoft sites, services and products that do not display or link to this statement or that have their own privacy statements.

Please read the Microsoft Online Privacy Statement below and also any supplemental information listed to the right for further details about particular Microsoft sites and services you use. Some products, services or features mentioned in this statement may not be available in all markets at this time. Additional information on Microsofts commitment to protecting your privacy can be found at

This site is hosted for Microsoft by Phenom People

Privacy Cookies

Experience turbo-charged lead generation with a free trial.

Simple set-up. No commitments. Get started today.

Experience turbo-charged lead generation with a free trial.

Simple set-up. No commitments. Get started today.

Lead Forensics is software that reveals the identity of your anonymous website traffic and turns them into actionable leads within a business to business environment.

As a leading provider of SaaS solutions, we are committed to providing a high calibre data led solution for all of our clients, as part of that we take data compliance extremely seriously and are pro-active in ensuring the compliance of both the SaaS solutions we provide to our customers as well as ensuring compliance as a business entity in our own right.

The purpose of this statement is to provide information regarding how and why Lead Forensics collect, process and store data, as well as providing the appropriate contact information should you wish to request the information we hold about you, withdraw from processing or request deletion of any data we hold about you.

Under theEU General Data Protection Regulation (GDPR)there are six lawful basis for processing personal data.  These are detailed as follows:

the individual has given clear consent for you to process their personal data for a specific purpose

the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract

the processing is necessary for you to comply with the law (not including contractual obligations)

the processing is necessary to protect someones life

the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law

the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individuals personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.)

Further information regarding the lawful basis for processing personal data can be found .uk

Lead Forensics Marketing and Sales Data

As an organisation that processes business related data, Lead Forensics has assessed all six grounds for lawful processing of personal data and has selected Legitimate Interests as the most suitable lawful ground for the processing of data for the purposes of Lead Forensics marketing and sales

Lead Forensics collects, processes and stores data relating to businesses and decision makers.  We believe that the individuals that we process the data of, are likely to have an interest in the Lead Forensics product.  Deemed as Legitimate Interest this is based upon specific criteria including the business industry sector, size of organisation as well as the individuals job function within the organisation.  Our typical segmentation includes those within marketing, sales, business development, MD and owner related job functions, although this list is not exhaustive and other variables may apply.

We will only ever collect, process and store the essential information required for making contact with the data subjects within a business environment.  The personal data we collect is limited to first name, last name, email address, social profiles (limited to LinkedIN) as well as business IP address.  Other business related data may also be processed including business name, job function, turnover and business address, however we will never collect further personal data such as those classed under Sensitive Personal Data.

The data collected will be used to communicate marketing and sales messages relating to the Lead Forensics product, based upon the job function held by the data subject.  Lead Forensics specifically only sends messages to those we believe are likely to be interested in the Lead Forensics product based upon the organisation they are employed by and based upon their job function within that organisation.  Messages from Lead Forensics could be delivered via email, social media, via telephone or any other business to business (B2B) marketing methods that may be relevant.

When you send Lead Forensics an enquiry or booking form via our website or one of our micro sites you will be asked to provide your contact details. We will use the data you provide to process your request and may use it to inform you by email, telephone or mail about other Lead Forensics products and services that we feel may be of interest to you, it is deemed that as you have visited the Lead Forensics website and provided us with your contact information that you are legitimately interested in our products and services.  You have the right to object from any method of correspondence at any time, using the unsubscribe button on an email, by informing the telephone operator or by contacting us via any of the methods below.

At Lead Forensics we procure data in a variety of ways, collected in line with the lawful basis of Legitimate Interests.  If you have received correspondence from us, we will have procured your data in one of the following ways:

You have requested information from Lead Forensics on a previous occasion

Someone has sent us your e-mail address requesting information about our articles and/or services be sent to you

You or someone else has expressly shared your contact details with us for the purpose of receiving information now and/or in the future

We have previously met at an event and your business card or contact details were handed to us willingly

You or a business colleague has visited our website and we believe that there is a genuine legitimate interest in our services

You have previously connected with a member of our team via the LinkedIN and discussed our services

A member of our team has found your business and your contact details online, believing that your business would genuinely be interested in the Lead Forensics product, based upon your job function aligning with our typical customer profiles they have made contact to introduce you to our product

Your data has been purchased by a registered third party data supplier, which will have been segmented by industry, organisation size and job function based upon our typical customer profiles. (Due diligence checks around GDPR compliance will have been conducted accordingly)

Legitimate Interest Assessment (LIA)

Lead Forensics has carried out a Legitimate Interest Assessment (LIA) as advised by the ICO.  Based upon that assessment it is deemed that the rights and freedoms of the data subjects would not be overridden in our correspondence regarding Lead Forensics and that in no way would a data subject be caused harm by our correspondence. Based upon our segmentation by organisation and by specific job function, coupled with our processing of personal data within the context of a business environment, we believe that any individual that receives correspondence from Lead Forensics in a direct marketing or sales capacity, could be legitimately interested in the Lead Forensics solution.  It is also deemed that direct marketing and sales is necessary in the context of promoting Lead Forensics to professionals in business in order to increase awareness of our SaaS solution in the marketplace.

Per the ICO guidance, Lead Forensics can confirm:

We have checked that legitimate interests is the most appropriate basis

We understand our responsibility to protect the individuals interests

We have conducted a legitimate interests assessment (LIA) and kept a record of it, to ensure that we can justify our decision

We have identified the relevant legitimate interests

We have checked that the processing is necessary and there is no less intrusive way to achieve the same result

We have done a balancing test, and are confident that the individuals interests do not override those legitimate interests

We only use individuals data in ways they would reasonably expect

We are not using peoples data in ways they would find intrusive or which could cause them harm

We do not process the data of children

We have considered safeguards to reduce the impact where possible

We will always ensure there is an opt-out / ability to object

Our LIA did not identify a significant privacy impact, and therefore we do not require a DPIA

We keep our LIA under review every six months, and will repeat it if circumstances change

We include information about our legitimate interests in our privacy notice

Lead Forensics has an in-house data verification team, who are responsible for ensuring the validity and quality of the data contained within the Lead Forensics CRM system Cyclone.  The team continually cleanse the data held within the CRM system, completing a full cleanse cycle at least once every 12 months.  Any records found to be out of date are placed into a deletion queue which is securely purged four times in a 12 month period.

The data held within the Lead Forensics CRM system is processed and stored in the UK within a secure environment.

Lead Forensics has a continual cycle of cleansing and refreshing data contained with our CRM system, all data is verified at least once in a 12 month cycle.  Any invalid records are placed into a deletion queue, which is then securely purged four times in a 12 month period.

In all correspondence with you we will give you the right to object from receiving further correspondence from Lead Forensics.  On any emails you receive from Lead Forensics there will be the option to unsubscribe from receiving any further email correspondence.  If you receive a telephone call from us, you have the right to request not to receive any further calls.  Lead Forensics has a companywide CRM system, your request to object will be logged within our CRM system to ensure that you do not receive any further calls.

Should you wish to object to receiving communication from Lead Forensics, you can do so in a variety of ways:

Please click the unsubscribe link at the bottom of every email

If you have received a call, please tell the representative that you do not wish to receive any further communication

Please call 0207 206 7293 and ask to speak with the Data Compliance Team

You can also make your request by emailing:

Data Compliance, Lead Forensics, Building 3000, Lakeside, North Harbour, Portsmouth, PO6 3EN.

All requests will be processed within 30 days. Your details will be added to a suppression file to ensure that your details cannot be processed by the Lead Forensics CRM system in the future.  Please note this applies only to the processing of your personally identifiable data, not that of the business data which does not fall under the remit of GDPR.

It is important to understand the difference between a right to object and a request for deletion.  If you make a request for deletion, we will remove any data we hold about you from the Lead Forensics CRM system.  This will also mean that we will remove you from our suppression files.  If you are removed from our suppression files, there is a risk that your data may be processed again in the future if your details are re-added to our CRM system by a member of our sales team who genuinely believes that your business would benefit from Lead Forensics.  If you do not wish for us to contact you again about Lead Forensics, we would recommend you request to object rather than a request for deletion, as this will ensure that your details are always suppressed from processing.

The option however is yours, and in either case we will process your request within 30 days.

Please make your request in writing by emailing:

Data Compliance, Lead Forensics, Building 3000, Lakeside, North Harbour, Portsmouth, PO6 3EN.

You may request that we send you all of the data we hold that relates to you.  Please make your request in writing;

Data Compliance, Lead Forensics, Building 3000, Lakeside, North Harbour, Portsmouth, PO6 3EN.

We will process and respond to your request within 30 days, this service will be free of charge.

This policy was last reviewed and updated on the 7thFebruary 2018.  Policies are periodically reviewed to ensure compliance with the current compliance environment.

For questions relating to this policy, please contactdata-

Lead Forensics Limited is registered with the Information Commissioners Office under registration reference: Z3646774

Cookies Privacy and Terms of Service

By using or accessing Indeeds websites (Site), you are consenting to Indeeds use of Cookies as outlined below. All references to Job Seeker and Employer are defined as provided for in theIndeed Terms of Service Introduction.

For the purposes of this Cookie Policy, Indeed or we means Indeed, Inc.and its subsidiaries, including Prehire, Inc. if you are a Job Seeker or Employer located in the United States, Indeed Brasil Pesquisa de Empregos ltda. if you are an Employer located in Brazil, Indeed India Operations (Pte.) Ltd. if you are an Employer located in India, Indeed Singapore Operations (Pte.) Ltd. if you are an Employer in theAsia-Pacific Region, Indeed Ireland Operations Limited if you are a Job Seeker or Employer located elsewhere, and Indeed Hire, Inc. if you are receiving the Indeed Hire services.

This Cookie policy helps to explain the occasions when and why cookies may be sent to visitors to the Site (referred to in this policy as we, us or our). Cookies are text-only pieces of information that a website transfers to an individuals hard drive or other website-browsing equipment for record-keeping purposes. Cookies allow the Site to remember important information that will make your use of the site more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the lifetime of the cookie, and a randomly generated unique number or other value. Certain cookies will be used on the Site regardless of whether you are logged in to your account or not.

Session Cookies are temporary cookies that remain in the cookie file of your browser until you leave the Site.

Persistent Cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).When we use session cookies to track the total number of visitors to our Site, this is done on an anonymous aggregate basis (as cookies do not in themselves carry any personal data). We may also employ cookies so that we remember your computer when it is used to return to the Site to help customize your Indeed web experience. We may associate personal information with a cookie file in those instances.

Like most websites, we use cookies for a variety of purposes in order to improve your online experience, for analytics and for marketing, but specifically we use Cookies on the Site for the following purposes:

We use cookies to analyze user activity in order to improve the Site. For example, we can use cookies to look at aggregate patterns like the average number of job searches that users perform. We can use such analysis to gain insights about how to improve the functionality and user experience of the Site.

We use cookies to gather certain information about users, such as browser type, server, language preference, and country setting, in order to store user preferences on our Site to make your user experience more consistent and convenient. For example, we may store the recent searches you have performed in a cookie so that we can allow you to easily repeat those searches when you return to our Site. In addition, we use cookies to maintain your logged in state when you visit our Site repeatedly. We may also use your IP address to determine your geographic location in order to provide you with the most relevant search results.

We use cookies from third-party partners such as Google and Facebook for marketing purposes. These cookies allow us to display Indeed promotional material to you on other sites you visit across the Internet. Indeed may also share information about your behavior on the Site with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you. We also use cookies to facilitate the Indeed Targeted Ads Program. In this Program, we use cookies to determine which ads users have seen, and how many times users have seen a particular ad.

We use cookies to associate user activity with the third party website that referred the user to our Site, or to associate user activity that Indeed referred to a third party website. These third party partner websites receive credit for the activity of users they refer to our Site, or give Indeed credit for the activity of users referred to such third party websites. We do not share any personal information or information about individual user activities with these partner entities. We also use cookies to associate user activity with the email campaign that referred the user to our Site.

We use cookies to limit certain types of cyber attacks.

Testing, Usability, and Performance Improvement Purposes

We use cookies to ensure users receive a consistent user experience while we conduct A/B testing on certain aspects of our Site in order to improve our product offerings. We also use cookies to improve the performance and reliability of our Site.

We use cookies during fraud reviews and investigations. Some of our cookie/device tracking happens via 3rd party vendors like SiftScience, other times we use our own indexes to identify activity related to specific cookies.

Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. You can easily delete and manage any cookies that have been installed in the cookie folder of your browser by following the instructions provided by your particular browser manufacturer.

If your browser is not listed here, consult the documentation that your particular browser manufacturer provides. You may alsoconsult your mobile device documentation for information on how to disable cookies on your mobile device. If you disable all cookies, you may not be able to take advantage of all the features of this Site.

In addition, Indeed may also provide an employer with code for a Conversion Tracker to place on its Site that pings the job seeker web beacon and tracks whenever a job seeker has applied to a job on that employers website. This Conversion Tracker will attribute an application to Indeed any time the job seeker started their search on Indeed, despite any intervening activity. Indeed does not and cannot collect any of the job seekers personally identifiable information and does not have access to the cookies in the employers domain. The Conversion Tracker is simply a counter that notifies Indeed that a job seeker has applied. If a job seeker has disabled the web beacon, the Conversion Tracker will have no functionality. If you would like to remove yourself from Indeeds job seeker web beacon, you mustclick here.

Indeed uses the AdWords and Remarketing Lists features of Google Analytics for Display Advertisers. Indeed and Google use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our Site. This means that vendors including Google will display Indeed promotional material on other sites you visit across the Internet.

You may opt-out of Google Analytics for Display Advertisers including AdWords and opt-out of customized Google Display Network ads by visiting the Google Ads Preferences Manager. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visitingGoogle Analytics Opt-out Browser Add-on, to enable you to opt-out of Googles programs.

The following cookie table lists a selection of the third party cookies used on Indeed. Although we may update this list periodically, please be advised that the names of cookies, pixels and other technologies are subject to change.

Used by Optimizely to store page variants assigned to user for A/B performance testing (ensures user gets a consistent experience)

Used by Optimizely for A/B performance testing; it is a unique user identifier

Used by Google Analytics to track user activity over different browsing sessions.For some job postings in Japan, this cookie may share limited demographic information about applicants with employers. You will know if this information is being shared because it will be explicitly called out in the application process.

Used by Google Analytics to record what item on the previous page the user interacted with to get to the current page

Used by Google Analytics to store information on number of visits, first visit, and most recent visit

Used by Google Analytics to record the timestamp of the moment the user enters the site

Used by Google Analytics to track when users leave the site

Used by Google Analytics to track where a visitor came from

Used by to allow users to ask customer service questions in real time

Used by Marketo to measure ad campaign effectiveness by linking visitor behavior to an email recipient

Used by f5 networks to maintain the performance, capacity, and reliability of our Website

From time to time, it may be necessary for us to change this cookie policy. We suggest that you check here periodically for any changes.

Indeed values the trust our users and customers place in us when they give us access to their personal data. The Privacy Policy describes how we work to maintain that trust and protect that information.

In particular, this Privacy Policy details our collection, use and disclosure of personal and non-personal data you give to Indeed when you access or use Indeeds online and/or mobile services and websites, and software provided by Indeed on or in connection with such services or websites (collectively, the Site).

1.1 The Indeed Entities Responsible for Your Information

All references to Job Seeker and Employer are defined as provided for in theIndeed Terms of Service Introduction.

With respect to Job Seekers, for the purposes of this Privacy Policy, Indeed or we means Indeed, Inc.and its subsidiaries, including Prehire, Inc.if you are a Job Seeker located in the United States, or Indeed Ireland Operations Limited if you are a Job Seeker located outside of the United States.

With respect to Employers, Indeed or we means Indeed, Inc.and its subsidiaries, including Prehire, Inc. if you are an Employer located in the United States, Indeed Brasil Pesquisa de Empregos ltda. if you are an Employer located in Brazil, Indeed India Operations (Pte.) Ltd. if you are an Employer located in India, Indeed Singapore Operations (Pte.) Ltd. if you are an Employer in theAsia-Pacific Region, Indeed Ireland Operations Limited if you are a Employer located elsewhere, and Indeed Hire, Inc. if you are receiving the Indeed Hire services.

1.2 Personal Data and Non-Personal Data

Personal data (Personal Data) refers to any information that identifies you as a specific individual, and non-personal data (Non-Personal Data) refers to any information that does not identify you as a specific individual. Please note that at all times Indeed will adhere to the applicable statutory definition in determining what is and is not Personal Data for the purposes of this Privacy Policy. Where this Privacy Policy refers to information or your information this may include both Personal and Non-Personal Data.

1.3 The Scope of Indeeds Privacy Policy

This Privacy Policy covers only data that we collect through the Site, and not any other data collection or processing, including, without limitation, the data collection practices of any affiliate or other third party, including any third-party operators of web pages to which the Site links, and any information that we collect offline or through any websites, products, or services that do not display a direct link to this Privacy Policy.

Occasionally, we may refer to this Privacy Policy in notices on the Site, including special purpose web pages, mobile applications, or other resources, for example, if we invite you to submit ideas to improve the Site. This Privacy Policy applies to information collected by us through such special purpose resources, as modified in the particular notice (e.g., with respect to the types of data collected or our uses or disclosures of such information). Indeed may amend this Privacy Policy at any time.

Please review the Last Updated legend at the top of this page to determine when this Privacy Policy was last amended. Any changes to this Privacy Policy will become effective on the Last Updated date indicated above. By using the Site or providing information to us following such changes, you will have accepted the amended Privacy Policy. If Indeed is going to use Personal Data collected through the Site in a manner materially different from that stated at the time of collection, then Indeed will notify users via email and/or by posting a notice on Indeeds Site for 30 days prior to such use or by other means as required by law.

You provide different types of information in order for Indeed to provide our services, products and features to you.

2.1 Information You Provide to Indeed

We collect data from you when you create an Indeed account, request information, subscribe for a service, participate in a survey, post a rating or review, post a question or answer, post a resume, complete an Indeed Assessment, upload content or otherwise actively send us data on our Site. This may include, but is not limited to, your user name, password, first and last name, email address, telephone number (including mobile phone number), street address, gender, occupation, interests, messages you send to users, and any other data included in a submitted profile or resume, including but not limited to application materials and answers to screener questions submitted to Employers through Indeed and answers you give to any questionnaires sent to you, which you answer.

In addition, as part of the standard operation of the Site, Indeed may collect and analyze information from your computer or mobile device and actions taken on the Site, including, but not limited to, your resume, your searches on Indeed, the titles of jobs you search, click on or apply to, where those jobs are located, salary interest or experience, the general salary range or experience level of the jobs you view (where indicated), your activity time on the Site and each page, page views, clicks, taps, session activity, browser type, operating system, type of device, MAC address, IP address and the domain name from which you accessed the Site.

When Using Automated Phone Screening

If you use any automated phone screening product, Indeed will record and store your answers to an Employers screening questions and will forward your answers to the Employer.Where you wish to use such a product, you will agree in advance to Indeed listening to and analyzing the recording in accordance with this Privacy Policy.

When Providing Employer Information

If you are an Employer, Indeed may request that you provide certain Personal Data to Indeed in order to verify your account. This information may include, but may not be limited to, your Federal Employer Identification Number (EIN), Business Registration information, or a utility bill, the name and email address of an Employer representative.

This information will be used for internal purposes only, subject to any request by law enforcement or a court order. In connection with chargeable services, we will also collect payment information (e.g., the last four digits of credit card numbers and related verification information). Please note that Indeed only has access to the last four digits of Employer credit card numbers, and does not store full credit card numbers.

2.2 Information Collected When You Apply for Jobs or Access Indeed from Some Third-Party Websites

When You Apply to Jobs on Some Third-Party Sites

Indeed may also collect information about web sites and web pages you visit through our mobile software or while using Indeed for Chrome, and this may include third-party sites and web pages. We only do this in order to allow a Job Seeker to keep a record of particular Job Listings of interest, to detect a job application form on a third-party website to give a Job Seeker the option to auto-fill parts of the form using Indeed Resume, or to confirm an application.

When You Log In or Use Indeed from Some Third-Party Sites

You may also create an account or log in to your Indeed account using third-party websites including, but not limited to, Facebook or Google. If you do not already have an Indeed account but log in to Indeed using your Facebook or Google account, this creates an Indeed account using the same email address used in your Facebook or Google account. If you agree to provide this information to Indeed, Facebook or Google will authenticate you and redirect you to Indeeds Site. Please note, when you log in to Indeed using your Facebook or Google account, Facebook or Google will cookie you in order to authenticate you as a Facebook or Google user.

By accessing Indeed through your Facebook or Google account, you understand that Facebook or Google will share certain data detailed above in this paragraph for the purposes of authentication to permit you to access our Site in a secure manner. You may stop this at any point from your Facebook or Google account. This information will be considered Indeed account information for purposes of your use of the Site.

You have the ability to disable the connection between your Facebook or Google account and your Indeed account at any time by accessing your privacy settings on your Facebook or Google account. Facebook may also ask for your permission to share certain other details with Indeed, including but not limited to your name, profile picture, public profile information, and email address. For those users that avail of Indeed Family specifically, Facebook may ask for permission to share your friends list, and Indeed may use some of this data to connect you with other users of Indeed Family.


2.3 Any Other Personal Data Indeed May Receive from Third Parties

Any Personal Data that Indeed may obtain from other third-party sources will be processed by Indeed in accordance with this Privacy Policy and all applicable laws.

Indeed shall retain users Personal Data to the extent such retention is adequate, relevant and limited to what is necessary for the purposes for which they are processed. In particular, Indeed shall not retain Personal Data for any longer than necessary for the purposes of performing the processing outlined in this Privacy Policy.

If you create an Indeed account, your information may be collected and stored in a manner that connects to your account email address. Indeed may also create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, email address, or zip code. For example, while using a mobile device to access Indeed, Indeed may provide a Job Seeker with relevant job postings that are located within the same zip code as where this activity is taking place. The collection of this data is solely used in accordance with the purposes outlined in sections 4, 5 and 9 of this Privacy Policy, to the extent applicable.

Indeed may also store the information detailed in this section 2 of the Privacy Policy on its equipment or the equipment of third parties that Indeed has a relationship with. Such storage services will be governed by appropriate protections, as required by applicable rules.

Indeed will indicate to you at the point of provision as to whether or not particular Personal Data provided by you is required in order to provide particular Indeed services or features to you. Where Personal Data that is required is not provided by you then the particular feature or service may not be available to you.

2.6 The Legal Basis on Which Indeed Collects Your Personal Data

Indeed collects and processes your Personal Data on the basis of different legal grounds, depending on the nature of the Personal Data being provided and the type of processing involved. More information is provided on this here.

Most of the Personal Data processed by Indeed is performed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement. An example of this would be where Indeed matches Job Seekers with Employers.

A second ground relied upon by Indeed for other types of processing of your Personal Data is that it is necessary for the purposes of legitimate interests pursued by Indeed. Such legitimate interests will include where Indeed sends you marketing about our products and services, where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf, or where such processing is strictly necessary for fraud detection and prevention. Indeed will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our services, products and features to you.

Compliance with a Legal Obligation

A third ground relied upon for certain types of processing is that it is necessary in order to allow Indeed comply with a legal obligation. An example of this would be where Indeed is required to retain business records for fixed periods of time in order to comply with local legal requirements.

Finally, in certain limited situations, Indeed relies on your consent in order to process your Personal Data. Where Indeed requires your consent in order to collect and process certain Personal Data, we seek your consent at the time of provision, and such processing will only be performed where consent is secured. For example, your consent will be sought where you provide your location when you use Indeeds Job Spotter, or in certain instances where you initiate a job alert with Indeed (detailed in section 4 of this Privacy Policy).

3.1 Where a Job Seeker Wants to Close an Account

When a Job Seeker closes an account, the Job Seeker will no longer have access to any of the data we make available under that account name, including but not limited to, search history, job search preferences, saved jobs, jobs the Job Seeker has applied to, job alerts, resume, and any other data associated with the account. If the Job Seeker uses the same email address to set up a new account, this data from a previous account will not become available to the Job Seeker again.Please also note that closing your Job Seeker account may result in you losing access to all Indeed products and the ability to utilize the Log in with Indeed feature found on certain third party sites.

Indeed reserves the right to keep any materials in a closed account as necessary to preserve and protect its rights to the extent permitted by law (for example, to preserve records of a dispute) or to comply with its obligations under local law (for example, if requested to retain by law enforcement). A closed account does not mean that all of the data is expunged from the Indeed systems, although it will not be readily available under the Job Seekers original account name. When the Job Seeker presses the close account button on the dashboard, Indeed will begin to process that instruction within 24 hours and will have completed the operation within 40 days.

If a Job Seeker wishes to access or delete their Personal Data held by Indeed, they should follow the steps listed in section 10 of this Privacy Policy, and such a request will be processed in accordance with applicable rules.

3.2 Where an Employer Wants to Close an Employer Account

Employers may close an account at any time by contactingIndeed Customer Support. Please note that Indeed must preserve business records pertaining to that account to comply with its obligations under law. Alternatively, if an Employer agent wishes to access or delete their Personal Data held by Indeed, they should follow the steps listed in section 10 of this Privacy Policy, and such a request will be processed in accordance with applicable rules.

3.3 Where a Job Seeker Wants to Delete a Job Application

If a Job Seeker wants to delete a job application performed on Indeeds Site, they are advised to contact the prospective Employer directly to request deletion of their application. For job applications which you, the Job Seeker submit through Indeed (including the use of an Indeed Apply button) to an Employer, (with related materials submitted), please note: 1) that your applications and materials may be controlled by an Employer; 2) we may direct you to that Employer for Personal Data deletion requests where that Personal Data is held by that Employer; and 3) Indeed depends on the Employer or the Employers agent to provide Indeed with the correct destination for all applications.

3.4 Where the Employer Contact Details Provided to Indeed Are Incorrect

In the event that the electronic destination provided to Indeed is incorrect, your application materials will not be sent to the intended recipient of the application. Indeed has no liability for such applications. If you do not wish to send your application materials in this manner, you should send them directly to the Employer.

When communicating through Indeeds message relay system, you will see an email address with an or ending. You understand that you retain no ownership rights in these email addresses, which are specific to Employers Job Listings, but are owned by Indeed. However, Indeeds relay system will show the name associated with your account or job application in the To: or From: field.

Please also note that since these message proxy and relay services depend on the functionality of third-party providers, there may be technical delays on the part of those email service providers.

The Site is not for use by anyone under the age of 16. To use the Site you agree that you must be the minimum age (described in this paragraph below) or older.

The minimum age for these purposes shall be 16, however if local laws require that you must be older in order for Indeed to lawfully provide the services in the Site to you then that older age shall apply as the applicable minimum age. In all jurisdictions outside the European Union, if you are under the age of 18 or the age of majority in your jurisdiction, you must use Indeed under the supervision of your parent, legal guardian or responsible adult. Indeed adopts a range of measures to try to ensure that we do not accept individuals who do not meet the minimum age and any other applicable age requirements.If you do not satisfy these age requirements,please email privacy-dept @ (remove spaces when sending email).

We may use any information collected pursuant to this Privacy Policy, including Personal Data, for the purposes set forth in this sections 4, 5 and 9 of this Privacy Policy, to the extent applicable. Indeed uses such information to help Job Seekers find jobs and to help Employers find candidates. In order to do this we use your Personal Data to:

1) provide our services, products and features to you, to help Job Seekers find jobs and Employers find candidates;

2) to measure and improve those services, products and features; and

3) to protect our users and provide them with customer support.

More detail on these purposes, uses and disclosures of your information is set out below.

4.1 Creating an Account, Sending You Job Alerts and Other Promotional Materials

If and to the extent permitted by applicable law, Indeed may use your contact information to (i) create an account; (ii) send you job alerts; and (iii) send you information about Indeed, including promotional materials. Indeed may use third-party partners to perform these activities on Indeeds behalf.

A job alert is defined as an email sent to you that you sign up for containing Job Listings in response to a search query you have run (Job Alert). Job Alerts may also include jobs that Indeed recommends for you, Indeed Targeted Ads, companies you may be interested in following, or other actions you may want to take on the Site.

Indeed may also share your information with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you. Such advertisements will only relate to Indeeds services, products, and features, all of which focus on helping Job Seekers find jobs and Employers find candidates. If you wish to opt out of receiving any marketing messages from Indeed please see section 14 of this Privacy Policy.

4.2 Giving You Relevant Search Results and Recommended Jobs

In order to optimize our services, products and features for you, Indeed may use your previous search and browsing history (e.g. the jobs you click on), or application materials and answers to screener questions, to identify you and determine relevant search results and provide you with recommended jobs or reach out to you about jobs you may be interested in. We may also use demographic and/o

Privacy and Cookies

Special categories of personal data

Sources of the information we collect

How we use your personal information and the basis on which we use it

Your rights over your personal information

Non Personal Confidential information

XL Group Ltd, together with other members of its group, including but not limited to those listed atXL Group or we or us) are committed to compliance with data protection laws. This Privacy Notice describes how XL Group collects, uses, shares and secures your personal information and non-personal confidential information when we provide our services as an insurance and reinsurance business. It also describes your choices regarding use, access and correction of your personal information. Personal information is information, or a combination of pieces of information that could reasonably allow you to be identified.

As an insurance and reinsurance business, we need to obtain information about the individuals covered in an insurance policy, or individuals that are beneficiaries of, or have made claims under, an insurance policy, or individuals who are involved in an incident giving rise to an insurance claim. This is so that we can properly assess the risks associated with providing insurance or reinsuring a particular block of insurance policies and administer and manage our products and services. This privacy notice applies to any individual whose personal information we process in the course of providing the services (each adata subjectoryou).

We may be required by law to collect certain personal information about you, or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations. We will inform you at the time your information is collected whether certain data is compulsory and the consequences of the failure to provide such data.

1.1 Information we collect about you

The type of information we may collect and process about you will depend upon the type of insurance we are offering or underwriting. It may include any of the below (where permitted by law):

Personal details: Your name, age, gender, date of birth, photographs, marital status, nationality, height and weight, leisure activities and interests.

Identification information and criminal data: Your government-issued ID, driving licence, social security number (or local equivalent), driving record and criminal record (but only where it is lawful to collect this data).

Contact Information: Your address, telephone numbers and email address.

Information about your family and home: Your family health or morbidity history, number of children and name, age and gender of children, your dwelling type, your household income, home valuation and household demographics.

Employment and experience information: Your employment history, job role, salary, employment benefit options, educational background and any professional licences and qualifications.

Financial information: Details pertaining to your bank account, annual income, investment/savings, tax payer ID, credit history and transaction history.

Information to conduct our business: Information relating to underwriting insurance products and managing and processing insurance claims, such as previous insurance records and claims histories, services relating to our businesses and your business dealings or relationship with us.

From the information we collect about you, we may also derive or generate further information such as risk ratings. Some of this information is generated through profiling (see the section below onDo we use personal information for profiling and automated decision making?).

1.2 Special categories of personal data

Some of the categories of information we collect are special categories of personal information (sometimes referred to as sensitive personal information). These include:

your health records (such as your medical history, genetic test results and information, prescription history, death certificate and reports on medical diagnoses, tests and treatment)

biometric information (photo ID, fingerprint and voiceprint)

information about your personal characteristics and circumstances of a sensitive nature such as your racial or ethnic origin, sexual orientation, sex life, mental and physical health and genetic information

your membership of a professional association or trade union

We may also collect information about criminal convictions or offences where authorised by law.

1.3 Sources of the information we collect

We collect personal information from you directly when you voluntarily provide it to us, for instance if you submit application forms to be considered for insurance products or contact us.

We also collect your personal information from a variety of sources:

From other insurance companies that we work with

From other reinsurers and retrocessionaries

From third party claims handlers who are involved in a claim or assist us in investigating or processing claims, including witnesses and external claims data collectors and verifiers

From our business partners with whom we work to provide insurance products

From public sources, such as public databases (where permitted by law)

From coverholders, insurance brokers or other intermediaries

From third party evidence providers

From individuals that you may be associated with (e.g. joint account holders, company employees or directors, family members, etc.)

Occasionally we may collect your personal information from a third party, in particular from authorised, regulatory, public sources such as government regulators, industry self-governing bodies and other publicly available records. This will be most common when we are complying with our legal obligations regarding money laundering and other financial crimes. If appropriate, in these circumstances we will either notify you of our sources or seek your consent to their use.

2. How we use your personal information and the basis on which we use it

We use your personal information to:

(a) to provide our services and fulfil our contractual obligations to you and other third parties

(b) to review, process and manage claims

(c) to conduct data analysis, which helps us assess risks, price our products appropriately and improve our services

(d) to help us prevent and detect fraud, money laundering, terrorism and other crimes

(e) to help develop new, and improve existing, services

(f) to operate and expand our business activities

(g) to carry out background checks, where lawful

(h) to perform administrative activities in connection with our services

(i) to exercise, defend and protect our legal rights or the rights of third parties

(j) to comply with legal obligations and to cooperate with regulatory bodies to which we are subject

(k) for research and development of new insurance products

We must have a legal basis to process your personal information. In most cases the legal basis will be one of the following:

(a) to complete necessary pre-contractual checks to ensure that we can assess your suitability for the insurance products we offer

(b) to fulfil our contractual obligations to you, for example to provide the services you request and to ensure that invoices are paid correctly. Failure to provide this information may prevent or delay the fulfilment of these contractual obligations

(c) to comply with our legal obligations, such as due diligence and reporting obligations, and responding to binding requests from regulators, law enforcement authorities or other government authorities

(d) to meet our legitimate interests, for exampleto improve our services, to ensure we price our products appropriately, to manage risk, to manage our business efficiently, to perform audits, and to maintain accurate records. When we process personal information to meet our legitimate interests, we always balance these against your fundamental rights and freedoms and put in place robust safeguards to ensure that your privacy is protected

(e) to exercise our legal rights where it is necessary to do so, for example to detect, prevent and respond to fraud claims, intellectual property infringement claims or violations of law.

If it is necessary that we process your sensitive personal information for one of the purposes listed above, we will only do so where one of the following applies:

(a) We have obtained your explicit consent

(b) We need to process your sensitive personal information to establish, exercise or defend a legal claim

(c) We need to process your sensitive personal information for reasons of substantial public interest, for example to prevent or detect unlawful acts or fraud or for an insurance purpose

(d) We are otherwise authorised by local law to process your sensitive personal information.

We may obtain your consent to collect and use certain types of personal information when we are required to do so by law (for example, in relation to our direct marketing activities, cookies and tracking technologies or when we process sensitive personal information). If we ask for your consent to process your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this Privacy Notice.

3. Your rights over your personal information

You have certain rights regarding your personal information, subject to local law. These include the following rights to:

rectify the information we hold about you

restrict our use of your personal information

object to our use of your personal information

receive your personal information in a usable electronic format and transmit it to a third party (right to data portability)

lodge a complaint with your local data protection authority.

If you would like to discuss or exercise such rights, please contact us at the details below. We encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate. We will contact you if we need additional information from you in order to honour your requests.

The way we analyse personal information for the purposes of e.g. risk assessment or fraud prevention may involve profiling, which means that we may process your personal information using software that is able to evaluate your personal aspects and predict risks or outcomes. We may also use profiling, or otherwise employ solely automated means, to make decisions about you that relate to the basis on which we provide insurance to you. This is known as automated decision-making and is only permitted when we have a legal basis for this type of decision-making.

We may make automated decisions about you:

Where such decisions are necessary for entering into a contract. For example, we may decide not to offer insurance to you, or we may decide on the types of insurance that are suitable for you, or how much to charge you for our products based on your credit history and other financial information we have collected about you

Where such decisions are required or authorised by law, for example for fraud prevention purposes

Where you give your consent to us carrying out automated decision-making.

Subject to local legal requirements and limitations, you can contact us to request further information about automated decision-making, object to our use of automated decision-making, or request an automated decision to be reviewed by a human being.

We may share your personal information with third parties under the following circumstances:

XL group companies. We operate as a global business, so we may share your personal information with group companies who may use this information for the purposes described in this privacy notice.

Insurance companies, coverholders, intermediaries, financial institutions, retrocessionaires and business partners. We may share your personal information with insurance companies, intermediaries, financial institutions, retrocessionaires and business partners that use your personal information in connection with the provision of insurance and processing of claims. For example, we may share your personal information with other reinsurance businesses for the purposes of settling claims.

Service providers. We may share your personal information with service providers that perform services and other business operations for us, for example, IT and analytics providers, actuarial service entities, auditors and advisers.

Any law enforcement agency, court, regulator, government authority or professional body. We may share your personal information with these parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.

Asset purchasers. We may share your personal information with any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this privacy notice.

Customer companies. We may share our personal information with your company or employer in certain circumstances, for example, if your company has a corporate insurance product with us and you make a claim under that product.

Because we operate as part of a global business, the recipients referred to above may be located outside the jurisdiction in which you are located (or in which we provide the services). See the section onInternational Data Transferbelow for more information.

We implement technical and organisational measures to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the on-going integrity and confidentiality of personal information. We evaluate these measures on a regular basis to ensure the security of the processing.

We will keep your personal information for as long as we have a relationship with you, and for a period thereafter, in line with our Global Records Management Policy.

Your personal information may be transferred to, stored, and processed in a country that is not regarded as ensuring an adequate level of protection for personal information under European Union law or by the European Commission. We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details below.

8. Non Personal Confidential Information

The provisions of sections 4 and 5 of this Privacy Policy also apply to any non personal confidential information we hold about you.

If you are insured by XL Insurance Company SE, XL Catlin Insurance Company (UK) Limited, Catlin Underwriting Agencies Limited (on behalf of the underwriting members of Lloyds Syndicate 2003), or purchase insurance through Angel Risk Management Limited, XL Catlin Services SE, acting on behalf of that party, is the controller responsible for the personal information we collect and process.

If you have questions about your rights or concerns regarding the way in which your personal information has been used, please contact our Data Protection Officer .

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority.

When you visit this website, we may collect usage information to help us understand how our website is navigated and used.

10.1 This website uses cookies to enhance your viewing experience. A cookie is a tiny element of data that is sent to your browser to be stored on your hard drive so that we can recognize you when you return. You may set your browser to notify you when you receive a cookie or refuse cookies from all websites, if you wish. Please note, however, that if you reject cookies it is possible that some web pages may not properly load or load at all, and your access to certain information might be denied or you might have to enter information about you more than once.

10.2 We use session cookies, persistent cookies and Google Analytics.

(a) Session cookies: Session cookies allow this website to link the various actions of a user during a browser session, including which pages the user visited before visiting this one. Session cookies expire when the browser session ends.

(b) Persistent cookies: Persistent cookies are stored on a users device in between browser sessions, storing information about the preferences or actions of the user across a site (or possibly across different XL Group websites).

(c) Google Analytics: Google Analytics is a popular web analytics service that uses cookies to count the number of people that visit and help analyze how they use it (e.g., we can determine which pages on our site are visited most frequently). The information generated by the cookies (including your IP address) is transmitted to and stored by Google on its servers. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google uses this information to evaluate the way visitors use our website, compiling reports to us on website activity and providing other services relating to website activity and internet usage. The information also helps us improve this website. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Googles behalf. Google undertakes not to associate your IP address with any other data held by Google.

More information about the cookies we use on our websites is set out in the table below.

Localization preference for XL Catlin Design Professional site

State variable about whether to display European Cookie Law Info

This cookie is used by our video player to remember where you are in a video so that if playback is interrupted (for example, by losing your internet connection) then you can get right back to where you left off.

Google Analytics – used to throttle request rate, distinguish users and for Campaign info

Google Analytics – used to distinguish users

Dynatrace Real User Monitoring relies on browser cookies to correlate user interactions in the browser (i.e., user actions) with general page and backend performance metrics. Cookies are used to: monitor site performance, analyze website usage and track user behavior.

The adiVi cookie contains an identifier which is used by AdInsight to help track a visitors path while they are on the website. This cookie is set to expire 30 minutes after the visitor leaves the website.

11. Changes to our Privacy Policy and/or Cookies Policy

You may request a copy of this Privacy Notice and/or Cookies Policy from us using the contact details set out above. We may modify or update this Privacy Notice and/or Cookies Policy from time to time.

If we change this Privacy Notice, we will notify you of the changes. Where changes to this Privacy Notice will have a fundamental impact on the nature of the processing or otherwise have a substantial impact on you, we will give you sufficient advance notice so that you have the opportunity to exercise your rights (e.g. to object to the processing).

Who We Arespan class=icon-menu-arrow/span

What We Believespan class=icon-menu-arrow/span

Our Strengthsspan class=icon-menu-arrow/span

Mediaspan class=icon-menu-arrow/span

Investorsspan class=icon-menu-arrow/span

XL uses two forms of cookies on this site:

These cookies do not collect personal information. For more information about our cookie usage, pleaseclick here. To comply with EU privacy laws you must consent to our use of cookies.

By using this site, you agree that we can place these types of cookies on your device. If you choose to change your cookie settings you will be presented with this message the next time you visit.

XL uses two forms of cookies on this site:

to enable the site to operate and retain any preferences you set; and

for analytics to make the site more relevant and easy to use.

These cookies do not collect personal information. For more information about our cookie usage, pleaseclick here. To comply with EU privacy laws you must consent to our use of cookies.

By using this site, you agree that we can place these types of cookies on your device. If you choose to change your cookie settings you will be presented with this message the next time you visit.

Privacy Notice and Cookies

We energise the success of businesses and their communities around the world through the use of smart technology and the imagination of our people.

We give businesses around the world the information, insight and tools they need to succeed today. Whether you want to manage your finances, payments, people and payroll, or your entire business, weve got you covered.

Find out the very latest news from across our global business and how we are helping our customers, colleagues and partners to reimagine business.

As a Sage Partner, your company gains exclusive access to resources to help you drive license and subscription-based solutions and services, create new opportunities, increase profitability and close deals more quickly.

Formed in 1981, Sage was floated on the London Stock Exchange in 1989 and entered the FTSE 100 in 1999. Sage has millions of customers and circa 13,500 employees in 23 countries.

Join us in our mission to energise the success of small and medium businesses and their communities around the world.

The Sage Foundation follows a unique 2+2+2 model that sets a new standard for corporate philanthropy around the world. Were helping organisations to create positive social impact by giving our time, money, expertise and technology.

Business builders are the innovators, the job creators and the engine room of the global economy. Their voice must be heard. The Sage Forum for Business Builders is a place where partnerships and collaboration make this happen.

Download a PDF of the Sage Privacy Notice

Please read this privacy notice (Privacy Notice) carefully as it describes our collection, use, disclosure, retention and protection of your personal information. This Privacy Notice applies to any website, application or service which references this Privacy Notice. Where you provide us with your personal information in any of the ways described in section 2 below, you agree that we may collect, store and use it: (a) in order to perform our contractual obligations to you; (b) based on our legitimate interests for processing (i.e. for internal administrative purposes, data analytics and benchmarking (see section 3 below for more information), direct marketing, maintaining automated back-up systems or for the detection or prevention of crime); or (c) based on your consent, which you may withdraw at any time, as described in this Privacy Notice.

This Privacy Notice applies to all products, applications and services offered by The Sage Group plc (a company incorporated in England with company registration number 2231246 and whose registered office address is North Park, Newcastle upon Tyne, NE13 9AA), and its affiliates, but excludes any products applications or services that have separate privacy notices which do not incorporate this Privacy Notice.

register to use our websites, applications or services (including free trials); this may include your name (including business name), address, email address and telephone number. We may also ask you to provide additional information about your business and your preferences;

place an order using our websites, applications or services; this may include your name (including business name), address, contact (including telephone number and email address) and payment details;

complete online forms (including call back requests), take part in surveys, post on our message boards, post any blogs, enter any competitions or prize draws, download information such as white papers or other publications or participate in any other interactive areas that appear on our website or within our application or service;

interact with us using social media;

provide your contact details to us when registering to use or accessing any websites, applications or services we make available or when you update those details; and

contact us offline, for example by telephone, fax, SMS, email or post.

We will also collect your information where you only partially complete and/or abandon any information inputted into our website and/or other online forms and may use this information to contact you to remind you to complete any outstanding information and/or for marketing purposes.

We also collect information from your devices (including mobile devices) and applications you or your users use to access and use any of our websites, applications or services (for example, we may collect the device identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information) and we will ask for your permission before we do so. We may do this using cookies or similar technologies (as described in section 11 below).

We may enhance personal information we collect from you with information we obtain from third parties that are entitled to share that information; for example, information from credit agencies, search information providers or public sources (e.g. for customer due diligence purposes), but in each case as permitted by applicable laws.

Providing us with information about others

If you provide us with personal information about someone else, you are responsible for ensuring that you comply with any obligation and consent obligations under applicable data protection laws in relation to such disclosure. In so far as required by applicable data protection laws, you must ensure that you have provided the required notices and have obtained the individuals explicit consent to provide us with the information and that you explain to them how we collect, use, disclose and retain their personal information or direct them to read our Privacy Notice.

3. How we use your informationTo the extent permissible under applicable law, we use your information to:

provide any information and services that you have requested or any applications or services that you have ordered;

compare information for accuracy and to verify it with third parties;

provide, maintain, protect and improve any applications, products, services and information that you have requested from us;

manage and administer your use of applications, products and services you have asked us to provide;

manage our relationship with you (for example, customer services and support activities);

monitor, measure, improve and protect our content, website, applications and services and provide an enhanced, personal, user experience for you;

undertake internal testing of our website, applications, systems and services to test and improve their security, provision and performance, in which case, we would pseudonymise any information used for such purposes, and ensure is it only displayed at aggregated levels which will not be linked back to you or any living individual;

provide you with any information that we are required to send you to comply with our regulatory or legal obligations;

detect, prevent, investigate or remediate, crime, illegal or prohibited activities or to otherwise protect our legal rights (including liaison with regulators and law enforcement agencies for these purposes);

contact you to see if you would like to take part in our customer research (for example, feedback on your use of our applications, products and services);

to monitor, carry out statistical analysis and benchmarking, provided that in such circumstances it is on an aggregated basis which will not be linked back to you or any living individual;

deliver targeted advertising, marketing (including in-product messaging) or information to you which may be useful to you, based on your use of our applications and services;

deliver joint content and services with third parties with whom you have a separate relationship (for example, social media providers); and

provide you with location- based services (for example, advertising and other personalised content), where we collect geo-location data.

To the extent permitted by applicable law, we retain information about you after the closure of your Sage account, if your application for a Sage account is declined or if you decide not to proceed. This information will be held and used for as long as permitted for legal, regulatory, fraud prevention and legitimate business purposes.

Our website, applications (including mobile applications) and services may contain technology that enables us to:

check specific information from your device or systems directly relevant to your use of the websites, applications or services against our records to make sure the websites, applications or services are being used in accordance with our end-user agreements and to troubleshoot any problems;

obtain information relating to any technical errors or other issues with our website, applications and services;

collect information about how you and users use the functions of the features of our website, applications and services; and

gather statistical information about the operating system and environment from which you access our applications or services.

You can manage your privacy settings within your browser or our applications and services (where applicable).

In addition to the purposes described in this section 3, we may also use information we gather to deliver targeted advertising, marketing (including in-product messaging) or information to you which may be useful, based on your use of the website, applications or services or any other information we have about you (depending on the websites, applications or services, you may able to configure these features to suit your preferences). Sections 5 and 6 of this Privacy Notice provides further details on how we will do this.

We may monitor and record our communications with you, including e-mails and phone conversations. Information which we collect may then be used for training purposes, quality assurance, to record details about our website, applications and services you order from us or ask us about, and in order to meet our legal and regulatory obligations generally.

We may obtain information through mobile applications that you or your users install on their mobile devices to access and use our website, applications or services or which you or your users use to provide other services related to that mobile application (for example, to sync information from our application or service with such mobile application). These mobile applications may be our own mobile applications or those belonging to third parties. Where the mobile application belongs to a third party, you must read that third partys own privacy notice as it will apply to your use of that third party mobile application. We are not responsible for such third party mobile applications and their use of your personal information.

Mobile applications may provide us with information related to a users use of that mobile application and use of our applications and services accessed using that mobile application. We may use such information to provide and improve the mobile application or our own application or services. For example, activity undertaken within a mobile application may be logged.

You can configure our mobile applications privacy settings on your device but this may affect the performance of that mobile application and the way it interacts with our applications and services.

We may use information generated and stored during your use of our services for our legitimate business interests to enable us to give you the best service and/or solutions and the best experience. These purposes include to:

deliver advertising, marketing (including in-product messaging) or information to you which may be useful to you, based on your use of services;

carry out research and development to improve our services, products and applications;

develop and provide new and existing functionality and services (including statistical analysis, benchmarking and forecasting services); and

provide you with location based services (for example location relevant content) where we collect geo-location data to provide a relevant experience.

Whenever we use your information for our legitimate interests, we will ensure that your information is processed on a pseudonymised basis and displayed at aggregated levels, which will not be linked back to you or to any living individual.

You have the right to object to processing based on our legitimate interests, and if you wish to do so, please contact us at[emailprotected]to discuss this further. If you object, this may affect our ability to provide certain services and/or solutions for your benefit.

any company within the Sage Group, for the purposes set out in this Privacy Notice, (e.g. global information and customer relationship management; software and service compatibility and improvements; and to provide you with any information, applications, products or services that you have requested);

our service providers and agents (including their sub-contractors) or third parties which process information on our behalf (e.g. internet service and platform providers, payment processing providers and those organisations we engage to help us send communications to you) so that they may help us to provide you with the applications, products, services and information you have requested or which we believe is of interest to you;

partners, including system implementers, resellers, value-added resellers, independent software vendors and developers that may help us to provide you with the applications, products, services and information you have requested or which we believe is of interest to you;

third parties used to facilitate payment transactions, for example clearing houses, clearing systems, financial institutions and transaction beneficiaries;

third parties where you have a relationship with that third party and you have consented to us sending information (for example social media sites or other third party application providers);

third parties for marketing purposes (e.g. our partners and other third parties with whom we work and whose products or services we think will interest you in the operation of your business activities. For example, financial services organisations (such as banks, insurers, finance providers), payment solutions providers, software and services providers that provide business solutions);

credit reference and fraud prevention agencies;

regulators to meet Sage Groups legal and regulatory obligations;

law enforcement agencies so that they may detect or prevent crime or prosecute offenders;

any third party in the context of actual or threatened legal proceedings, provided we can do so lawfully (for example in response to a court order);

any third party in order to meet our legal and regulatory obligations, including statutory or regulatory reporting or the detection or prevention of unlawful acts;

our own and Sage Group professional advisors and auditors for the purpose of seeking professional advice or to meet our audit responsibilities;

another organisation if we sell or buy (or negotiate to sell or buy) any business or assets;

another organisation to whom we may transfer our agreement with you; and

Government departments where reporting is mandatory under applicable law.

We may share non-personally identifiable information about the use of our website, applications, products or services publicly or with third parties but this will not include information that can be used to identify you.

From time to time, we may use your information to contact you with details about our applications, products and services which we feel may be of interest to you. We may also share your information with our group companies and carefully selected third parties so that they (or we) may contact you with information about their products or services which we feel may be of interest to you. We or they may wish to contact you for this purpose by telephone, post, SMS or email. You have the right at any time to stop us from contacting you for marketing purposes. You may also request at any time that we do not share your information with third parties referred to in this paragraph. If you wish to exercise these rights you can do so by selecting your contact preferences at the point where you provide us with your information on our websites, applications or services, using any preference centres we give you access to or by sending us an email to[emailprotected]You can also unsubscribe from any email marketing using the links provided in the emails we send to you.

Where you respond to communications we post on third-party platforms (such as Facebook, Google and Twitter), we may also share your information with those third parties in order to serve targeted advertising/content to you via the relevant third party platform based on your profile/interests. Your information is used by the third-party platform provider to identify your account and serve advertisements to you. You can control what advertisements you receive via the privacy settings on the relevant providers platform and you should consult the third partys help/support centre for more information.

We may share your information with third party platform providers (such as Facebook, Google and Twitter) to serve targeted advertising/content to you via the relevant third party platform based on your profile/interests. Your information is used by the third-party platform provider to identify your account and serve advertisements to you. You can control what advertisements you receive via the privacy settings on the relevant providers platform and you should consult the third partys help/support centre for more information.

6. Your information and your rights

If you are based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:

the right to be told how we use your information and obtain access to your information;

the right to have your information rectified or erased or place restrictions on processing your information;

the right to object to the processing of your information e.g. for direct marketing purposes or where the processing is based on our legitimate interests;

the right to have any information you provided to us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another company, where technically feasible (data portability);

where the processing of your information is based on your consent, the right to withdraw that consent subject to legal or contractual restrictions;

the right to object to any decisions based on the automated processing of your personal data, including profiling; and

the right to lodge a complaint with the supervisory authority responsible for data protection matters (e.g. in the UK, the Information Commissioners Office).

If you request a copy of your information you may be required to pay a statutory fee.

If we hold any information about you which is incorrect or if there are any changes to your details, please let us know by so that we can keep our records accurate and up to date.

If you withdraw your consent to the use of your personal information for purposes set out in our Privacy Notice, we may not be able to provide you with access to all or parts of our website, applications, and services.

We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our legitimate business purposes, in accordance with the Sage Group Data Retention, Marking and Destruction Policy or as otherwise permitted by applicable laws and regulations. Where we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you).

We may change this Privacy Notice from time to time. However we will not reduce your rights under this Privacy Notice. We will always update this Privacy Notice on our website, so please try to read it when you visit the website (the last updated reference tells you when we last updated this Privacy Notice).

8. Security and storage of information

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will do our best to protect your personal information but we cannot guarantee the security of your information which is transmitted to our website, applications or services or to other website, applications and services via an internet or similar connection. If we have given you (or you have chosen) a password to access certain areas of our websites, applications or services please keep this password safe we will not share this password with anyone.

If you believe your account has been compromised, please contact us at[emailprotected].

9. Transfers outside of the European Economic Area

Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way.

Our website and some of our applications or services or parts of them may also be hosted in the United States or otherwise outside of the EEA (which means all the EU countries plus Norway, Iceland and Liechtenstein) (EEA) and this means that we may transfer any information which is submitted by you through the website or the application or service outside the EEA to the United States or to other territories outside of the EEA. When you send an email to us, this will also be stored on our email servers which are hosted in the United States.

We may use service providers based outside of the EEA to help us provide our website, applications and services to you (for example, platform and payment providers who help us deliver our applications and services, or advertising or execute your payments) and this means that we may transfer your information to service providers outside the EEA for the purpose of providing our applications, advertising and services to you.

We take steps to ensure that where your information is transferred outside of the EEA by our service providers and hosting providers, appropriate measures and controls in place to protect that information in accordance with applicable data protection laws and regulations. For example, we may share information with our group companies or affiliates based outside the EEA for the purposes envisaged by this Privacy Notice. All Sage group companies are subject to Sage group data protection policies designed to protect data in accordance with EU data protection laws. In each case, such transfers are made in accordance with the requirements of Regulations (EU) 2016/679 (the General Data Protection Regulations or GDPR) and may be based on the use of the European Commissions Standard Model Clauses for transfers of personal data outside the EEA.

By using our website, products or services or by interacting with us in the ways described in this Privacy Notice, you consent to the transfer of your information outside the EEA in the circumstances set out in this Privacy Notice. If you do not want your information to be transferred outside the EEA you should not use our website, applications or services.

If you follow a link from our website, application or service to another site or service, this Privacy Notice will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy notices appearing on those sites or services.

Our websites, applications or services may enable you to share information with social media sites, or use social media sites to create your account or to connect your social media account. Those social media sites may automatically provide us with access to certain personal information retained by them about you (for example any content you have viewed). You should be able to manage your privacy settings from within your own third party social media account(s) to manage what personal information you enable us to access from that account.

Cookies are small text files which are transferred from our websites, applications or services and stored on your device. We use cookies to help us provide you with a personalised service, and to help make our websites, applications and services better for you.

Our cookies may besession cookies(temporary cookies that identify and track users within our websites, applications or services which are deleted when you close your browser or leave your session in the application or service) orpersistent cookies(cookies which enable our websites, applications or services to remember who you are and to remember your preferences within our websites, applications or services and which will stay on your computer or device after you close your browser or leave your session in the application or service).

We use the following different types of cookies:

These are cookies which are needed for our websites, applications or services to function properly, for example, these cookies allow you to access secure areas of our website or to remember what you have put into your shopping basket.

Performance cookies and analytics technologies

These cookies collect information about how visitors and users use our websites, applications and services, for instance which functionality visitors use most often, and if they get error messages from areas of the websites, applications or services. These cookies dont collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our website, applications and services work.

These cookies allow our websites, applications and services to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operators permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

We also use cookies and similar software known as web beacons to count users who have visited our website after clicking through from one of our advertisements on another website or in emails and to collect details of any products or services purchased. These web beacons collect limited information which does not identify particular individuals. It is not possible to refuse the use of web beacons. However, because they are used in conjunction with cookies, you can effectively disable them by setting your browser to restrict or block cookies.

We keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) address, device information, the website that you visited before ours and the website you visit after leaving our site. We also collect some site, application and service statistics such as access rates, page hits and page views. We are not able to identify any individual from traffic data or site statistics.

Google Analytics uses cookies, to help the website analyse how users use the websites, applications or services. The information generated by the cookie about your use of the websites, applications or services (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the websites, applications or services compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser or within the application, however please note that if you do this you may not be able to use the full functionality of this website. By using our websites, applications or services you consent to the processing of data about you by Google in the manner and for the purposes set out above. To find out more, see How Google uses data when you use our partners sites or apps, (located at or any other URL Google may provide from time to time).

To opt out of being tracked by Google Analytics across all websites visit:

No service user data is maintained on the Salesforce web or application servers. Instead, after the use